Market Alerts
Market Alerts are, free, short, timely excerpts drawn from of our research and provided to subscribers via e-mail.

August 2008 Enterprise Users More Satisfied Than SMBs with WAN Service Providers Highest Satisfaction with AT&T and Verizon Overall. (August 20, 2008) June 2008 Strong Demand Across all Business Sizes and Verticals The healthcare market is among the most satisfied current hosted application user segments. (June 18, 2008) May 2008 Trend Towards NGN Telecomm Service is Strong in Several Sectors In a survey of 4 vertical segments, over 50% of current legacy services users are migrating, or plan to migrate, some/all of these services to other services, such as IP/MPLS and Ethernet. (May 21, 2008) SaaS Gaining Ground in Business Deployments More current business management application deployments are run in-house on traditional, installed licenses, but with new implementations, software-as-a-service (SaaS) is gaining ground. (May 12, 2008) March 2008 On-Demand Hosted Services Driving US Managed Services Growth While out-tasking the management of the network and related infrastructure may still be considered a “trend,” the hosted application model is becoming a “paradigm.” (March 18, 2008) November 2007 US Businesses Moving Towards Communications Convergence and QoS The integration of voice, video, and data services on common network facilities is gaining wide acceptance among US businesses. (November 15, 2007) October 2007 Double-Digit Growth in IP VPN Service Revenue to Continue Through 2011 Service providers will generate approximately $6.2 billion in IP VPN revenue from US-based organizations in 2007. (October 24, 2007) Application Hosting the Key Driver for Hosting Services Application hosting will account for roughly two-thirds of all hosting revenues by 2011. (October 22, 2007) Trends Favor Mainstream Acceptance of Internet TV Shifts appear far more entrenched than a simple fad. (October 16, 2007) June 2007 Utility Computing Popular Among Large US Firms Survey results show that 27% of surveyed enterprise firms have currently adopted a utility computing service. (June 19, 2007) April 2007 Enterprise IP & Ethernet Spending on Pace to Eclipse Legacy Services The expanding capabilities of IP VPN and Ethernet services makes them an increasingly attractive alternative to services such as Frame Relay and Private Line. (April 25, 2007) March 2007 Budget Practices Making for Tougher Sell on IP Convergence The way IT budget managers are delineating their budgets is making it difficult to sell them services such as IP convergence and VoIP. (March 20, 2007) February 2007 Adoption of Managed Services among Global Enterprises Set to Increase; Telephony Management Functions Lead Adoption A recent survey of globally-focused enterprise firms shows that out-tasking will soon gain acceptance. (February 26, 2007) January 2007 As US Retail VoIP Grows Quickly, Wholesale VoIP Follows Suit Consumer VoIP adoption will drive wholesale VoIP revenues to $3.8 billion by 2010 from $1.1 billion in 2006. (January 24, 2007) Small Businesses Continue to Fuel Hosted VoIP Market Hosted VoIP will continue to experience dynamic growth over the next few years, with projected revenues exceeding $2 billion by 2010. (January 10, 2007) Businesses Receptive to Outsourced Disaster Recovery Services 16 % of the businesses currently using in-house solutions are planning to outsource their back-up and storage needs in the next 12 months. (January 4, 2007) December 2006 Ethernet WAN Gaining, But Still Lags Alternatives If service providers aggressively pursue service expansion, revenues will reach $6.1B in 2010. (December 15, 2006) Complexity Will Hasten Managed Services Adoption Among US Firms Even do-it-yourselfers admit that future complexity could spur managed service adoption within two years. (December 11, 2006) March 2006 Broadband Growth Not Enough to Offset Wireline Voice Declines in US Wireline service revenues in the US will decline by 3.3% annually, on average, from 2004 to 2009. (March 27, 2006) February 2006 US Business Data Services Spending Headed for Slow Decline Expenditures will increase slightly again in 2006, but start a gradual decline in 2007 as a result of mounting pricing and competitive pressure. (February 7, 2006) January 2006 IP PBXs Now the Preferred Choice of US Businesses US businesses have moved beyond experimenting with IP solutions to incorporating them into the fabric of their voice and data network strategies. (January 24, 2006) VoIP Business Subscribers Highly Satisfied With Service While long distance cost savings continues to be the primary motivating factor in choosing VoIP, subscribers also find value in the technology’s features and functionality. (January 19, 2006) US Firms to Spend More on Wireless Voice than Wireline in 2006 Wireless data services will make significant gains as well over the next several years. (January 11, 2006) December 2005 Demand in SME Space to Drive IP Centrex/Hosted PBX Revenues The market is poised for explosive growth over the next 4 years, with revenues reaching approximately $1.3 billion by 2009. (December 14, 2005) September 2005 Despite Large IT Vendor Dominance, Opportunities Remain In US Business Markets The field is more open in telecom, where many providers have the opportunity to increase their brand footprint. (September 22, 2005)