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Speech Recognition:
Listen to the Market Explode
Service:
Voice Applications
Report
Number: VA01-01SR
Publication Date: March 2001
Number of Pages: 70
Report Price: $3,495 USD
In this first ever complete market overview of the speech recognition
market, this report explains the technology drivers, segments the
market into 4 categories and then forecasts these. Market shares
and profiles of vendors are included.
Table
of Contents
- Why Speech Recognition is so Hot Now
- Overview
- Market Definition
- How Does It Work?
- Technical Issues
- Dependant vs. Independant
- Accuracy
- Continuous vs. Discrete Input
- Vocabulary Size
- Natural Language Understanding
- Barge-in
- Directed vs. User Driven Dialogues
- Multiple Language Support
- Processor Power
- Markets
- Broad Markets
- Telecom Markets
- Voice XML
- Drivers and Hurdles
- Technology
- Call Centers
- Falling Prices and Rising Accuracy
- Markets and Products
- Call Center
- Information Input
- Agent Location
- Stock Transactions
- Flight Information
- Product Information
- Conclusion
- Enterprise
- Inventory
- HR
- Company Directory
- Calendar and Unified Messaging
- Form Completion
- Personal Assistant
- Auto Attendant and Voicemail
- Conclusion
- Carrier
- Directory Assistance
- Driving Directions
- Voice Dialing and Talking Call Waiting
- Outsourcing
- Conclusion
- Voice Portals
- What do they do?
- Where does the revenue come from?
- Corporate Portals
- Conclusion
- Total Speech Recognition Markets Potential
- Vendors
- Avaya
- IBM
- Lernout and Hauspie
- Locus Dialogue
- Nuance
- Philips
- Speechworks
- Market Share
- Market Forecast
List of Tables
- Table 1: US ACD Agent Five Year Forecast
- Table 2: 2000 Speech Recognition Market Share by Ports/Licenses
- Table 3: 2000 Speech Recognition Market Share by Systems
- Table 4: 2000 Speech Recognition Market Shares by End-User Revenues
in $Millions US
- Table 5: Speech Recognition Telephony Software Five Year Forecast
by End-User Revenue in $Millions US
List of Figures
- Figure 1: Speech Recognition Market Drivers
- Figure 2: Applications by Vocabulary Size
- Figure 3: Speech Recognition Broad Markets
- Figure 4: Why is VXML so important?
- Figure 5: Speech Rec Market Inputs
- Figure 6: Call Center Markets Potential
- Figure 7: Enterprise Markets Potential
- Figure 8: Carrier Markets Potential
- Figure 9: Corporate Voice Portal Applications
- Figure 10: Voice Portal Business Models
- Figure 11: Voice Portal Markets Potential
- Figure 12: Total Speech Recognition Markets Potential
- Figure 13: IBM End to End Strategy
- Figure 14: IBM Voice Products with Speech Recognition
- Figure 15: Locus Dialogue Speech Portal
- Figure 16: Philips Speech Recognition Products
- Figure 17: 2000 Speech Recognition Market Share by Ports/Licenses
- Figure 18: 2000 Speech Recognition Market Shares by Systems
- Figure 19: 2000 Speech Recognition Market Shares by End-User
Revenues in $Millions US
- Figure 20: Speech Recognition Telephony Software Five Year Forecast
by End-User Revenue in $Millions US
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