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2001 Bluetooth Survey: Consumers vs. Enterprise

Services: Multimedia, Multimedia & Interface Technologies
Report Number: MM01-11BW
Publication Date: August 2001
Number of Pages: 37
Report Price: $2,495 USD

This report analyzes the changes in results from our 2000 consumer survey to our 2001 survey. This year, a few more Bluetooth-related questions were added to our June 2001 U.S. consumer survey that was conducted with 1,018 participants. In addition to measuring consumer familiarity of Bluetooth and interest in its cordless benefits, the new questions ask about their interests in accessing the Internet and obtaining location-based information via Bluetooth and how much consumers are willing to pay for added benefits of Bluetooth.

Last year, we stated that there was still much evangelizing that needed to be done to educate consumers about Bluetooth technology. Good News! Compared to last year, familiarity of Bluetooth is up, interest in its benefits are up, and interested consumers are willing to pay for additional Bluetooth features in products that they buy.

We also included Bluetooth-related questions within a network infrastructure survey that was fielded to 376 companies. These questions were devised to find out if these companies currently use any Bluetooth solutions, if they plan to deploy any Bluetooth solutions, and if not, why not. Resulting answers are correlated to the size of business and business type.

Table of Contents

  • Executive Summary
  • Introduction & Methodology
  • Consumer Survey 2001
    • Measuring the Knowledge Base of Consumers
      • Consumers' Familiarity of Bluetooth Technology
      • Demographics of Those Familiar with Bluetooth
      • 2001 vs. 2000 "Familiar" Consumers: Ownership & Services
      • Familiarity of Average Consumer vs. Familiarity of Consumers Who Fall into Specific Classifications
    • Measuring the Interest Level: Cordless Benefit
      • Demographics of Those Interested in Cordless Benefit
      • 2001 vs. 2000 Cordless "Interested" Consumers: Ownership & Services
        • Home Network Owners
        • Broadband Internet Access Users (Home)
        • Owners of Mobile Phones
        • Owners of Two or More PCs
        • Owners & Non-Owners of a PDA
      • "Cordless" Interest of Average Consumer vs. Consumers Who Fall into Specific Classifications
    • Measuring the Interest Level: Information Sharing Benefit
      • Demographics of Those Interested in Sharing Info
      • 2001 vs. 2000 "Sharing Info" Consumers: Ownership & Services
      • "Info Sharing" Interest of Average Consumer vs. Consumers Who Fall into Specific Classifications
    • Measuring the Interest Level: Wireless Internet & Location Information
      • Demographics of Those Interested in Wireless Internet & Location Information via Bluetooth
      • "Wireless & Location" Consumers: Ownership & Services
      • "Wireless & Location" Interest of Average Consumer vs. Consumers Who Fall into Specific Classifications
    • Price Consumers are Willing to Pay for Bluetooth Benefits
  • Network Infrastructure Survey
    • Measuring the Bluetooth Perspectives & Status in the Enterprise
      • Current Usage of Bluetooth
      • Plans to Deploy Bluetooth
        • Large Companies
        • Medium Companies
        • Small Companies
        • SOHO Companies
      • Reasons That Companies Have Not Deployed Wireless Solutions

List of Tables

  • Table 1. Consumers' Familiarity with Bluetooth: 2001 vs. 2000
  • Table 2. Demographics of Respondents Somewhat to Extremely Familiar with Bluetooth
  • Table 3. Internet, Cell Phone & PC Status of Respondents Who Are Familiar with Bluetooth
  • Table 4. Interest in Cordless Connectivity of Bluetooth: 2001 vs. 2000
  • Table 5. Demographics of Respondents Somewhat to Extremely Interested in Cordless Benefits of Bluetooth
  • Table 6. Internet, Cell Phone & PC Status of Respondents Interested in Cordless Benefit of Bluetooth
  • Table 7. Interest in Sharing Info Benefit of Bluetooth: 2001 vs. 2000
  • Table 8. Demographics of Respondents Somewhat to Extremely Interested in Info Sharing Aspects of Bluetooth
  • Table 9. Internet, Cell Phone & PC Status of Respondents Interested in Sharing Info Benefit of Bluetooth
  • Table 10. Consumers' Interest in Wireless Internet & Location Information via Bluetooth
  • Table 11. Demographics of Respondents Somewhat to Extremely Interested in Wireless Internet & Location Information
  • Table 12. Internet, Cell Phone & PC Status of Respondents Interested in Wireless Internet & Location Information

List of Figures

  • Figure 1. Comparison of Consumer Respondents: Familiar With vs. Interested in Bluetooth
  • Figure 2. Geographical Breakdown of 2001 Survey Respondents
  • Figure 3. 2001 vs. 2000 Consumers' Familiarity with Bluetooth
  • Figure 4. Internet, Cell Phone & PC Status of Respondents Who Are Familiar with Bluetooth
  • Figure 5. 2001 vs. 2000 Consumers' Interest in Cordless Connectivity of Bluetooth
  • Figure 6. Comparison of Interest by Number of PCs Owned
  • Figure 7. Comparison of Interest by PDA Ownership
  • Figure 8. Internet, Cell Phone & PC Status of Respondents Interested in Cordless Connectivity of Bluetooth
  • Figure 9. 2001 vs. 2000 Consumers' Interest in Sharing Information Between Devices
  • Figure 10. Internet, Cell Phone & PC Status of Respondents Interested in Info Sharing Benefit of Bluetooth
  • Figure 11. Consumers' Interest in Wireless Internet & Location Information
  • Figure 12. Internet, Cell Phone & PC Status of Respondents Interested in Wireless Internet & Location Information
  • Figure 13. Consumers' Interest in Wireless Access to Internet
  • Figure 14. Comparison of Respondents' Price Sensitivity for a Product with Bluetooth by Ownership & Services
  • Figure 15. Percent of Respondents Using Wireless Solutions
  • Figure 16. Reasons Why Companies Do Not Plan to Deploy a Wireless Networking Solution


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