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Annual eBusiness Service Provider Rankings: Small Business - 2000 The Year in Review

Service: Online Computing Services
Report Number: OC01-01CS
Publication Date: January 2001
Number of Pages: 45
Report Price: $3,995 USD

This report provides a year-in-review look at the budding eBusiness services market targeting smaller customers. This research ranks key competitors across three categories, provides vendor revenue estimates for the year 2000 and also offers detailed 5-year forecasts of revenue opportunities by business activity (advertising, domain registration, merchant fees, etc.).

The competitive landscape in this market quickly evolved in 2000, as players began to implement vastly different strategies to acquire and keep customers in the long-term. A clear shift between firms that sell their services direct and those that choose to use two-tier distribution, where they enable others to sell eBusiness services directly to small businesses, emerged. Further, this market has grown incredibly fast in the last two years, with estimated vendor revenues of more than $100 million in 2000. The year 2001 is expected to be a key year in execution and merchant acquisition. As a result, vendor revenues are expected to grow exponentially looking forward. By 2004, In-Stat estimates revenues for specialized eBusiness Services will reach more than $600 million.

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Table of Contents

  • Executive Summary
  • The Small Company Market Online
    • Investments in Internet-specific Strategies & Activities
    • Internet Usage Statistics
  • The Components for Success in eBusiness Services
    • What Fads Came and Went?
    • Access Point: The Merchant Control Panel
  • Future Trends in eBusiness Services
    • Intersection with Adjacent Markets
    • Extreme Verticalization
    • Distributed Commerce to Dominate
  • Estimated Vendor Revenues
    • Market Value in 2000
    • 5-year Forecast: 2000-2004
    • Discussion of Revenue Streams Over Time
  • eBusiness Service Provider Rankings
    • "User-defined" eBusiness Services Rankings
    • Infrastructure Services Rankings
    • Consultative eBusiness Services Rankings
  • Profiles of the Top 10 User-defined eBSPs
    • Vista.com
    • Freemerchant.com
    • OhGolly.com
    • MerchandiZer.com
    • eCongo.com
    • GoLinQ.com
    • BizLand.com
    • BizBlast.com
    • Hostway.com
    • bCentral.com
  • Profiles of the Top 5 Infrastructure Services Providers
    • Amazia, Inc.
    • Virtualis Systems, Inc.
    • ClickThings.com
    • Netopia
    • N2Plus, Inc.
  • Profiles of the Top Consultative eBSPs
    • eCompany.net
    • Cimetric Commerce
    • Meridian One
    • CCG.XM
  • Methodology
    • Data Collection
    • Data Analysis & Point Structure
    • Market Data Sources

List of Tables

  • Table 1: Estimated Revenue: eBusiness Service Providers - Small Business, 2000 12
  • Table 2: Estimated Revenue: eBusiness Service Providers -- Small Business, 2000-2004 13

List of Figures

  • Figure 1: Estimated Vendor Revenues: eBusiness Service Providers - Small Business, 2000-2004
  • Figure 2: Total Market Spending on Internet Infrastructure -- Small Companies, 2000-2004
  • Figure 3: Internet Demographics -- Small Companies, 2000
  • Figure 4: What Fads Came and Went? -- eBusiness Service Providers, 2000
  • Figure 5: Distributed Commerce Channels: eBusiness Service Providers -- Small Business, 2000
  • Figure 6: Merchant/Business Control Panel: eBusiness Service Providers -- Small Business, 2000
  • Figure 7: Composition of the eServices Marketplace -- Small Business, 2000
  • Figure 8: Value Chain & Services: Extreme Verticalization -- eBusiness Service Providers, 2000
  • Figure 9: The Top 5 User-defined eBSPs, 2000
  • Figure 10: The Second 5 User-defined eBSPs, 2000
  • Figure 11: The Top Infrastructure Services eBSPs, 2000
  • Figure 12: The Top Consultative eBSPs, 2000


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