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For more information, contact:
Kirsten Skedd, Marketing Manager
Phone: 480.609.4534; Email: kskedd@instat.com

 MULTIMEDIA BROADBAND 

The Wait for IP Slows Down Cable Telephony


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SCOTTSDALE, Ariz., August 6, 2001 - Even though the technology standards and certification processes have been in place for years, the roll out of IP (Internet Protocol) cable telephony has taken longer than the industry anticipated, according to Cahners In-Stat Group (http://www.instat.com). The high-tech market research firm projects that it will be late 2002/early 2003 before any widespread deployments of IP-based cable telephony occur. Until then, cable operators who offer telephone service will continue to rely on traditional circuit-switched technology.

Even with the delay in provisioning IP-based technology, cable telephony will still see solid subscriber growth over the next five years. Total worldwide cable telephony subscribers are forecasted to rise from 2.8 million at the end of 2000 to over 15 million by 2005, with the vast majority of subscribers residing in North America and Western Europe. Resulting worldwide cable telephony revenues will rise from $1 billion in 2000 to over $6.5 billion in 2005.

Transforming a one-dimensional business like cable into a multi-transactional operation is a major challenge for today's cable operator. "On one hand, cable operators know that the technical challenges of cable telephony are not beyond their capabilities given that they have already mastered the provisioning of both digital video and data services. On the other hand, the same operators are quite aware of the service and support challenges that come with telephony service," says Mike Paxton, Senior Analyst with In-Stat's Converging Markets & Technologies Group. "Issues like billing by the minute, lifeline service, and line powering represent unfamiliar territory for operators accustomed to only providing pay television services. And when you factor in the change from circuit-switched technology to Voice-over-Internet Protocol (VoIP), it is understandable why many cable operators have shied away from the whole issue."

Even with most cable operators delaying voice service, other operators like AT&T Broadband, Cox Communications, and Telewest already have hundreds of thousands of cable telephony subscribers. Paxton points out that "the revenue opportunities offered by cable telephony remain very attractive, and with cable TV subscriber growth rates flattening in North Americas and Europe, any service that increases revenue-per-subscriber is difficult to ignore."

In-Stat has also found that:

  • Consumers signing up for cable telephony service are influenced by three main factors: discontent with their local exchange carrier (LEC), attractive price discounts on both primary and additional telephone lines, and compelling "service bundles" that can include cable telephony, high-speed Internet service, and digital cable TV service.
  • In North America, there will be almost 1.7 million subscribers by the end of 2001. Outside of North America, the United Kingdom has the greatest number of cable telephony subscribers, followed by Australia and the Netherlands.
  • During the next several years, few subscribers will actually be using IP cable telephony service. Circuit-switched service or a twisted-pair overlay service will account for the lion's share of subscribers. In-Stat forecasts that IP cable telephony subscribers will reach 5 million in 2005, just one-third of total worldwide cable telephony subscribers.

The report, "Waiting for IP: Cable Telephony on Hold" (# MB0108DC), examines telephony services over hybrid fiber coaxial networks and covers the issues surrounding the introduction of cable telephony service, including the development of standards, the different voice architectures/technologies available, and cable telephony service challenges. In addition, it profiles cable telephony equipment vendors and cable MSOs in order to highlight their service strategies. The report also provides forecasts for worldwide cable telephony subscribers, IP cable telephony subscribers, and worldwide installed cable telephony lines through the year 2005. It also forecasts cable telephony service revenues for the next five years. In addition, it presents the results of a survey of cable operators in the U.S., inquiring about their plans to provision cable telephony through 2002. To purchase this report, or for more information, please contact Matthew Woods at 617.630.2139; mwoods@instat.com. The report price is $2,995 USD.

Cahners In-Stat Group (http://www.instat.com) covers the full spectrum of digital communications research from vendor to end-user, providing the analysis and perspective that allows technology vendors and service providers worldwide to make more informed business decisions.

In-Stat is a unit of Cahners Business Information (http://www.cahners.com), a leading provider of critical information and marketing solutions to business professionals and a member of the Reed Elsevier plc group.

For more information, contact:

Mike Paxton, Senior Analyst - Converging Markets and Technologies
Phone: 480.483.4462
Email: mpaxton@instat.com

Kirsten Skedd, Marketing Manager
Phone: 480.609.4534

Email: kskedd@instat.com

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