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For more information, contact:
Kirsten Skedd, Marketing Manager
Phone: 480.609.4534; Email: kskedd@instat.com

 VOICE APPLICATIONS 

Speech Recognition to Explode into the Mainstream: Software Revenues to Exceed $ 2 Billion in Next Two Years


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SCOTTSDALE, Ariz., April 2, 2001 - Speech recognition is poised to enter every walk of life as new applications are developed and prices drop, according to Cahners In-Stat Group (http://www.instat.com). In the first ever comprehensive speech recognition market report, the high-tech market research firm finds that in 2005, sales of speech recognition software engines, the basis for all speech recognition products, will reach $2.7 billion.

"The explosion of this market is due to several factors. First, microprocessor technology is advancing to the point where speech recognition products are made faster, better, and cheaper. Secondly, demand from service providers and voice portals are creating new markets for speech recognition products. Finally, development tools such as VoiceXML make it easier to create cutting edge products," says Brian Strachman, Senior Analyst with In-Stat's Voice Applications Service. "Coupled with the explosive growth in contact centers and ever increasing demand for CRM applications, there is great opportunity for both software providers and application developers to capitalize on the speech recognition explosion." The result is a speech recognition enabled world where the technology can be found at every office, call center, wireless provider, and e-vendor.

In-Stat has also found that:

  • Voice Portals are refocusing their efforts toward the enterprise
  • Service providers and other subscriber based businesses are demanding a simple voice interface to their services
  • As processor speeds increase, so do speech recognition capabilities.
  • The market can be segmented into: Voice Portals, Service Providers, Enterprise, and Contact Center: with each market analyzed and forecasted

The report "Speech Recognition: Listen to the Market Explode" (#VA0101SR) analyzes the technology and its future, segments the potential markets and forecasts their potential, and provides profiles, market shares, and forecasts. The market for speech recognition software is forecast throughout 2005, and market shares of leading vendors are also included. To purchase this report or for more information please contact Courtney McEuen at 480.609.4533; cmceuen@instat.com. The report price is $ 3,495 USD.

Cahners In-Stat Group (http://www.instat.com) covers the full spectrum of digital communications research from vendor to end-user, providing the analysis and perspective that allows technology vendors and service providers worldwide to make more informed business decisions.

For more information, contact:

Brian Strachman, Senior Analyst - Voice Applications
Phone: 480.483.4454
Email: bstrachman@instat.com

Kirsten Skedd, Marketing Manager
Phone: 480.609.4534

Email: kskedd@instat.com

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