Struggling Economy Will Slow the Growth of Voice over IP (VOIP) in US Business Markets
SCOTTSDALE, Ariz., February 17, 2009 -
The struggling economy will slow the growth of Voice over IP (VoIP), but deployments remain wide-ranging at mitigated levels, reports In-Stat http://www.in-stat.com . Slightly more than one in three US businesses that have deployed VoIP use it exclusively. Many more businesses use VoIP as a partial voice solution. US businesses are also beginning to embrace voice-enabled IM capabilities, particularly among younger workers.
“IP continues to be a partial voice solution for most businesses with VoIP, particularly among larger businesses,” says David Lemelin, In-Stat analyst. “Therefore, there is significant room from growth even among businesses that have already adopted it.”
Recent research by In-Stat found the following:
32% of Enterprise size businesses say the economic situation has slowed their VoIP deployment plans.
Broadband IP Telephony remains the most common carrier-based business VoIP solution with revenues exceeding $1.1 billion in 2008, compared to $857 million for hosted IP Centrex service within the US.
Adoption varies significantly by size of business, with Enterprise businesses preferring a partial deployment, while SOHO businesses more likely to go IP-only.
13% of US businesses use both carrier-based and premises-based IP solutions.
Recent In-Stat research, 2008 US Business VoIP Overview: Stick to Fundamentals (#IN0803971CT), covers the US business market for VoIP. The report analyzes and provides detailed end-user survey data by size of business for the following:
The key factors driving or impeding VoIP adoption
The impact of a slowing economy
Carrier versus premise-based solutions
Installed Vendor Market share
The multiple flavors of IP finding roots in the US business market
Revised line/seat and revenue forecasts through 2012 for Hosted IP Centrex and broadband IP telephony within the US are provided, along with a worldwide IP PBX line forecast.
This research is part of In-Stat’s Business IP Communications service. Growth in the business IP market has tremendous potential to disrupt the traditional telephone industry on multiple levels. Service providers, equipment manufacturers and systems integrators are increasingly offering different types of business VoIP solutions. IT managers and C-level executives recognize the cost savings and flexibility that VoIP solutions can bring to their businesses, but issues remain before comprehensive adoption takes place, such as security, integration and end-user transparency. Business adoption of IP communications will also be influenced by how companies integrate other communications functionalities, such as wireless connectivity via Wi-Fi and WiMAX, IM, and video applications.
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