Table of Contents

• Executive Summary
  
• Methodology
  
• Overview
  
• Technologies
  
  • The Technologies: Connecting the Guestroom, Meeting Rooms, and Lobby
    
    • DSL
      
    • Ethernet
      
    • Cable
      
    • Wireless LAN
      
  • Service Creation Platforms/Visitor-Based Network Servers
    
  • Backhaul
    
  • Access Zones—Where Can Guests Connect?
    
• Broadband Across the Board
  
• Single Properties or Corporate Flags—How are Contracts Negotiated
  
• Hotel Broadband Applications
  
  • Leveraging Network for Operational Purposes
    
• How to Make Broadband Pay
  
  • Traditional Model
    
    • Revenue Share
      Management Fee
      
  • Bundled Service Model
    
  • Amenity Model
    
  • Alternate Revenue Opportunities
    
    • Guest Services
      
    • Operational
      
• Case Studies –What 7 Hotel Firms Are Doing About Broadband
  
  • Cendant
    
  • Choice Hotels
    
  • Fairmont
    
  • Four Seasons
    
  • Hilton
    
  • Hyatt
    
  • Wyndham
    
• Market Demographics
  
• Provider Market Share
  
  • International Market Share
    
  • North American Market Share
    
• Forecast
  
  • Expanding Hotel Footprint
    
  • Usage Rates and Potential Revenue
    
    • North American Guest Service Revenue
      
  • Equipment Revenue
    
• Conclusion

List of Tables

• Table 1. Companies Briefed
  
• Table 2. Revenue Share Business Model
  
• Table 3. Management Fee Business Model
  
• Table 4. Bundled Service Business Model
  
• Table 5. Amenity Offering Business Model
  
• Table 6. Regional Hotel Markets—Properties, Guestrooms, Star Rating, and Size of Property
  
• Table 7. Worldwide Hotel Broadband Provider/Integrator Market Share by Number of Properties Served
  
• Table 8. North America Hotel Broadband Provider/Integrator Market Share by Number of Guestrooms Served
  
• Table 9. North America Hotel Broadband Provider/Integrator Market Share by Number of Properties Served
  
• Table 10. Worldwide Hotels Connected and Percent of Total Potential Market, 2003-2008—Regional Segmentation
  
• Table 11. Guestroom Broadband Annual Connects and Take Rates, 2003-2008: Regional Segmentation
  
• Table 12. Guestroom WLAN Connects, 2003-2008: Regional Segmentation
  
• Table 13. Guestroom Access Service Revenue Potential ($US in Millions), 2003-2008: Regional Segmentation
  
• Table 14. Worldwide Meeting Room Service Revenue (US$ in Millions), 2003-2008
  
• Table 15. North American Integrator/Service Provider Revenue (US$ in Millions), 2003-2008
  
• Table 16. North American Hotel Revenue (US$ in Millions), 2003-2008
  
• Table 17. Ports Shipped (in Thousands), 2003-2008: Regional Segmentation
  
• Table 18. Equipment Revenue ($US in Millions), 2003-2008: Regional Segmentation
  
• Table 19. Worldwide WLAN APs Deployed (in Thousands) and Equipment Revenue (US$ in Millions)

List of Figures

• Figure 1. Growth in Worldwide Number of Hotels With Guestroom Broadband, 2003-2008
  
• Figure 2. Building Area Network Diagram: Hotel Application
  
• Figure 3. Regions of Hotel Connectivity
  
• Figure 4. Layers of Hotel Management/Influence: Corporate Flags, Brands, Management Companies and Individual Properties
  
• Figure 5. Guest Service Broadband Applications
  
• Figure 6. US and Canadian Hotel Market—Number of Properties
  
• Figure 7. Select Asia Pacific Country Hotel Markets—Number of Properties
  
• Figure 8. European Hotel Market—Number of Properties
  
• Figure 9. 2004 Worldwide Guestrooms Connected—Regional Segmentation
  
• Figure 10. Guestroom Market Penetration 2003 and 2008—Regional Segmentation
  
• Figure 11. Average Regional Fee for 24-Hour Guestroom Broadband Access, 2004
  
• Figure 12. North American Broadband-Enabled Hotels By Provider Business Model (%), 2003-2008
  
• Figure 13. North American Broadband-Enabled Hotels—Amenity vs. For-Fee, 2003-2008
  
• Figure 14. Guestrooms Deployed by Percentage of Technology, 2003 & 2008