The Wealth Effect: IT Trends and Expenditures in the US Business Market, Part Two: US Mid-sized Businesses

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Report Abstract, Table of Contents, Tables, Figures

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The Wealth Effect: IT Trends and Expenditures in the US Business Market, Part Two: US Mid-sized Businesses (100 to 999 Employees)

Service: U.S. Business: Mid-Sized Business Market
Report Number: IN0401309MT
Publication Date: March 2004
Number of Pages: 37
Report Price: $3,495 U.S. Dollars
Analyst: Jeff Wilson

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Abstract
This report presents five-year spending forecasts for overall IT spending in the middle market. Forecasts for overall spending and for the six broad spending categories of computer hardware, applications, network hardware, telecom services and equipment, IT personnel, and outsourcing and hosted services are presented and broken down by size of business. Data on perceptions of the US economy and performance of respondents’ firms in 2003, as well as expectations for 2004, is analyzed in this report, along with data on factors affecting IT spending. The research also includes data on the channels used by customers in this market for various kinds of IT purchases, as well as influential information sources for such purchases.

Decision-makers in this market are entering 2004 with much more optimism than they entered 2003 with, and are likely to open their purse strings as a result. These customers are concerned with maintaining competitive advantage and reaching customers. They are also struggling with a more diverse mobile/remote workforce, and are likely to focus early-2004 investments on improving these workers’ access to company resources and the security of remote access, not to mention finally upgrading the desktop applications on which these workers rely. Nonetheless, 2004 should mark the beginning of a few years of increasing IT spending in the market!

Table of Contents

Executive Summary
Methodology
- Forecasting Techniques
- Definitions
- Structured Research Sources
  - IT Purchasing, 2003
- Sample Demographics
  - Vertical Representation: IT Purchasing, 2003
  - Title of Respondent: IT Purchasing, 2003
Middle Market Demographics
- Number of Firms
- Number of Employees
- Work Environments
Perceptions of Performance
- US Economic Performance
  - US Economic Performance by Size of Business
- Operating Performance
  - Operating Performance by Size of Business
Factors Affecting IT Spending
- Most Critical Business Problems
  - Most Critical Business Problems by Size of Business
  - Solving Business Problems with Technology by Size of Business
- Important Areas of Investment
  - Important Areas of Investment by Size of Business
Aggregate IT Expenditures
- Average Expenditures per Firm
- Market Forecasts by Size of Business
- Segmentation of Expenditures, 2004
- Market Forecasts by Category
Categories of IT Expenditures
- Computer Hardware
- Applications
- Network Hardware
- Telecom Services & Equipment
- IT Personnel
- Outsourcing and Hosted Services
Purchase Channels
- Computer Hardware Channels
  - Factors Influencing Purchase Decisions: Computer Hardware
- Applications Channels
  - Factors Influencing Purchase Decisions: Applications
- Data Networking Solutions Channels
  - Factors Influencing Purchase Decisions: Data Networking Solutions
- Telecom Services & Equipment Channels
  - Factors Influencing Purchase Decisions: Telecom Services & Equipment
Conclusion

List of Tables

Table 1. Area of Responsibility - Middle Market Decision-makers, 2003
Table 2. Number of Firms - Middle Market, 2003-2008
Table 3. Number of Employees - Middle Market, 2003-2008
Table 4. Employment by Primary Location - Middle Market, 2003-2008
Table 5. US Economic Performance by Size of Business - Middle Market, 2003
Table 6. Operating Performance by Size of Business - Middle Market, 2003
Table 7. Most Critical Business Problems by Size of Business - Middle Market, 2003
Table 8. Solving Business Problems with Technology by Size of Business - Middle Market, 2003
Table 9. Important Areas of Investment by Size of Business - Middle Market, 2003
Table 10. IT Spending (US $ in Thousands) - Middle Market, 2003-2008
Table 11. IT Spending by Type (US $ in Thousands) - Middle Market, 2003-2008
Table 12. Computer Hardware Spending (US $ in Thousands) - Middle Market, 2003-2008
Table 13. Applications Spending (US $ in Thousands) - Middle Market, 2003-2008
Table 14. Network Hardware Spending (US $ in Thousands) - Middle Market, 2003-2008
Table 15. Telecom Services & Equipment Spending (US $ in Thousands) - Middle Market, 2003-2008
Table 16. IT Personnel Spending (US $ in Thousands) - Middle Market, 2003-2008
Table 17. Outsourcing and Hosted Services Spending (US $ in Thousands) - Middle Market, 2003-2008

List of Figures

Figure 1. IT Spending (US$ in Billions) - Middle Market, 2003-2008
Figure 2. Sample Demographics: Vertical Industry (% of Firms) - Middle Market, 2003
Figure 3. Sample Demographics: Title of Respondent (% of Respondents) - Middle Market, 2002
Figure 4. Employment by Primary Location - Middle Market, 2004
Figure 5. Perceptions of the US Economy in 2003/Expectations for 2004 - Middle Market, 2003
Figure 6. Perceptions of Operating/Financial Performance in 2003/Expectations for 2004 - Middle Market, 2003
Figure 7. Most Critical Business Problems - Middle Market, 2003
Figure 8. Most Important Areas of IT/Telecom Investment - Middle Market, 2003
Figure 9. Average IT Spending per Firm by Size of Business (US $ in Thousands) - Middle Market, 2004
Figure 10. IT Spending Allocation - Middle Market, 2004
Figure 11. Purchase Channels for Computer Hardware - Middle Market, 2004
Figure 12. Most Influential Sources of Computer Hardware Purchase Information - Middle Market, 2004
Figure 13. Purchase Channels for Applications - Middle Market, 2004
Figure 14. Most Influential Sources of Applications Purchase Information - Middle Market, 2004
Figure 15. Purchase Channels for Data Networking Solutions - Middle Market, 2004
Figure 16. Most Influential Sources of Data Networking Solutions Purchase Information - Middle Market, 2004
Figure 17. Purchase Channels for Telecom Services & Equipment - Middle Market, 2004
Figure 18. Most Influential Sources of Telecom Services & Equipment Purchase Information - Middle Market, 2004

In-Stat/MDR (www.instat.com) is a leading provider of actionable market research, market assessments and market forecasts of semiconductor and advanced communications equipment and services. The firm's forecasts, analysis and insights are informed by both a deep technology understanding and a unique research methodology, which examines each segment of the value chain for each market. Technology vendors, service providers, technology professionals and market specialists, worldwide, rely on In-Stat/MDR's tenured, experienced staff and in-depth research to support critical technology, product and success decisions.