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Report Abstract, Table of Contents, Tables, Figures
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The Wealth Effect: IT Trends and Expenditures in the US Business Market, Part Three: US Small Businesses (5 to 99 Employees)

Service: U.S. Business: Small Business Market
Report Number: IN0401313SB
Publication Date: March 2004
Number of Pages: 37
Report Price: $3,495 U.S. Dollars
Analyst: Jeff Wilson

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Abstract
Small businesses are evolving. Their business problems are basic – “keep me competitive” and “help me reach and keep my customers,” but they are poorly served by high-tech providers today. The good news is that these customers are likely to spend more on technology services and solutions in 2004 and are feeling pretty good about the economy, and, more importantly, their businesses. However, the channels that they use to purchase technology services and solutions are changing, suggesting that vendors will need to develop new, more effective means to address the evolving requirements of this market, over time. In-Stat/MDR believes that VARs will play a key role in this.
 
 This report presents five-year spending forecasts for overall IT spending in the small business market. Forecasts for overall spending and for the six broad spending categories of computer hardware, applications, network hardware, telecom services and equipment, IT personnel, and outsourcing and hosted services are presented and broken down by size of business. Data on perceptions of the US economy and performance of respondents’ firms in 2003, and expectations for 2004, is analyzed in this report, along with data on factors affecting IT spending. The research also includes data on the channels used by customers in this market for various kinds of IT purchases, as well as influential information sources for such purchases.

Table of Contents

  • Executive Summary
  • Methodology
    • Forecasting Techniques
    • Definitions
    • Structured Research Sources
      • IT Purchasing, 2003
    • Sample Demographics
      • Vertical Representation: IT Purchasing, 2003
      • Title of Respondent: IT Purchasing, 2003
  • Small Business Demographics
    • Number of Firms
    • Number of Employees
    • Work Environments
    • Employment by Primary Location, 2003-2008
  • Perceptions of Performance
    • US Economic Performance
      • US Economic Performance by Size of Business
      • Operating Performance
    • Operating Performance by Size of Business
  • Factors Affecting IT Spending
    • Most Critical Business Problems
      • Most Critical Business Problems by Size of Business
      • Solving Business Problems with Technology by Size of Business
    • Important Areas of Investment
      • Important Areas of Investment by Size of Business
  • Aggregate IT Expenditures
    • Average Expenditures per Firm
    • Market Forecasts by Size of Business
    • Segmentation of Expenditures, 2004
    • Market Forecasts by Category
  • Categories of IT Expenditures
    • Computer Hardware
    • Applications
    • Network Hardware
    • Telecom Services & Equipment
    • IT Personnel
    • Outsourcing and Hosted Services
  • Purchase Channels
    • Computer Hardware Channels
      • Factors Influencing Purchase Decisions: Computer Hardware
    • Applications Channels
      • Factors Influencing Purchase Decisions: Applications
    • Data Networking Solutions Channels
      • Factors Influencing Purchase Decisions: Data Networking Solutions
    • Telecom Services & Equipment Channels
      • Factors Influencing Purchase Decisions: Telecom Services & Equipment
  • Conclusion

List of Tables

  • Table 1. Number of Firms - Small Business, 2003-2008
  • Table 2. Number of Employees - Small Business, 2003-2008
  • Table 3. Employment by Primary Location - Small Business, 2003-2008
  • Table 4. US Economic Performance by Size of Business - Small Business, 2003
  • Table 5. Operating Performance by Size of Business - Small Business, 2003
  • Table 6. Most Critical Business Problems by Size of Business - Small Business, 2003
  • Table 7. Solving Business Problems with Technology by Size of Business - Small Business, 2003
  • Table 8. Important Areas of Investment by Size of Business - Small Business, 2003
  • Table 9. IT Spending (US $ in Thousands) - Small Business, 2003-2008
  • Table 10. IT Spending by Type (US $ in Thousands) - Small Business, 2003-2008
  • Table 11. Computer Hardware Spending (US $ in Thousands) - Small Business, 2003-2008
  • Table 12. Applications Spending (US $ in Thousands) - Small Business, 2003-2008
  • Table 13. Network Hardware Spending (US $ in Thousands) - Small Business, 2003-2008
  • Table 14. Telecom Services & Equipment Spending (US $ in Thousands) - Small Business, 2003-2008
  • Table 15. IT Personnel Spending (US $ in Thousands) - Small Business, 2003-2008
  • Table 16. Outsourcing and Hosted Services Spending (US $ in Thousands) - Small Business, 2003-2008

List of Figures

  • Figure 1. IT Spending (US$ in Billions) - Small Business, 2003-2008
  • Figure 2. Sample Demographics: Vertical Industry (% of Firms) - Small Business, 2003
  • Figure 3. Sample Demographics: Title of Respondent (% of Respondents) - Small Business, 2003
  • Figure 4. Employment by Primary Location - Small Business, 2004
  • Figure 5. Perceptions of the US Economy in 2003/Expectations for 2004 - Small Business, 2003
  • Figure 6. Perceptions of Operating/Financial Performance in 2003/Expectations for 2004 - Small Business, 2003
  • Figure 7. Most Critical Business Problems - Small Business, 2003
  • Figure 8. Most Important Areas of IT/Telecom Investment - Small Business, 2003
  • Figure 9. Average IT Spending per Firm by Size of Business (US $ in Thousands) - Small Business, 2004
  • Figure 10. IT Spending Allocation - Small Business, 2004
  • Figure 11. Purchase Channels for Computer Hardware - Small Business, 2003
  • Figure 12. Most Influential Sources of Computer Hardware Purchase Information - Small Business, 2003
  • Figure 13. Purchase Channels for Applications - Small Business, 2003
  • Figure 14. Most Influential Sources of Applications Purchase Information - Small Business, 2003
  • Figure 15. Purchase Channels for Data Networking Solutions - Small Business, 2003
  • Figure 16. Most Influential Sources of Data Networking Solutions Purchase Information - Small Business, 2003
  • Figure 17. Purchase Channels for Telecom Services & Equipment - Small Business, 2003
  • Figure 18. Most Influential Sources of Telecom Services & Equipment Purchase Information - Small Business, 2003
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In-Stat/MDR (www.instat.com) is a leading provider of actionable market research, market assessments and market forecasts of semiconductor and advanced communications equipment and services. The firm's forecasts, analysis and insights are informed by both a deep technology understanding and a unique research methodology, which examines each segment of the value chain for each market. Technology vendors, service providers, technology professionals and market specialists, worldwide, rely on In-Stat/MDR's tenured, experienced staff and in-depth research to support critical technology, product and success decisions.

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