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Voice over WLAN: Come On and Feel the Noise

Service: New Voice Networks & Applications
Report Number: IN0401343CT
Publication Date: May 2004
Number of Pages: 60
Report Price: $2,995 U.S. Dollars
Analyst: Gemma Paulo

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Abstract
The Voice over WLAN (VoWLAN) market has experienced much hype over the course of 2004, primarily due to the growing presence of Wi-Fi data networking in businesses and in homes. Much of the interest has been in the expectation of combination cellular and Wi-Fi handsets, with a vision of the end-user being able to switch seamlessly between cellular and Wireless LAN (WLAN) networks, while simultaneously maintaining a call.
 
 The VoWLAN market is really divided into four segments at this stage, however. The four areas include the following: (1) VoWLAN handsets for the enterprise, (2) VoWLAN handsets for the home/SOHO, (3) soft phones, (4) and combination cellular/VoWLAN handsets.
 
 802.11b enterprise VoWLAN handsets have been shipping out the door since 2000. SpectraLink and Symbol have been the leaders in this market for the past few years, selling handsets mainly to the verticals of healthcare, education, retail/warehousing/distribution, and manufacturing. Cisco introduced its VoWLAN handset in mid-2003. With total handset shipments totaling less than 60 thousand in 2003, this market is still a niche market, however. Factors hindering large volume shipments include the relatively high cost of handsets (generally an ASP of $600), and the lack of standardized QoS and fast roaming.

Table of Contents

  • Executive Summary
  • Methodology
  • Wi-Fi Market Overview
    • Wi-Fi Technology
    • Wi-Fi Architecture
    • 2003 Business Wi-Fi Market Highlights
  • LAN Telephony Market
    • What is LAN Telephony?
    • The Components
      • IP PBX
      • Ethernet
      • Nodes
      • Packet Handsets
    • Two Types of LAN Telephony
      • Differences between IP PBX and Converged PBX:
    • Why Buy LAN Telephony?
  • High-End Business-Class VoWLAN Architecture
    • Target Markets for Enterprise-Class VoWLAN
    • Difficulties in Implementing VoWLAN
    • SpectraLink's Architecture
      • Spectralink Handsets
    • Cisco's VoWLAN Architecture
      • Cisco Handsets
  • Low-End Home/SOHO Handsets
  • Softphones
    • Avaya
    • Telesym
    • Toshiba
    • Vedic Technologies
  • Vocera's Voice Badges
  • Combination Cellular/Wi-Fi Handsets
    • Avaya, Motorola, and Proxim
  • Wi-Fi Infrastructure Evolution: Wireless Switching Systems
    • Wi-Fi Distributed Architecture Vendors
      • Airespace
      • Aruba
      • Meru Networks
      • Trapeze Networks
  • The Demand for VoWLAN
  • The Business-Class VoWLAN Handset Market
    • Business-Class VoWLAN Market Players
      • SpectraLink
      • Cisco
      • Symbol
    • High-End Business-Class VoWLAN Handset Market Shares
    • High-End Business Class VoWLAN Handset Forecasts
  • Low-End Home/SOHO Wi-Fi Handsets
  • Combo Wi-Fi/Cellular Handsets

List of Tables

  • Table 1. 802.11 Technologies Overview
  • Table 2. Worldwide Voice over WLAN Handset Unit Market Shares
  • Table 3. Worldwide Voice over WLAN Handset End-Use Revenues Market Shares ($K)
  • Table 4. Forecast of Potential VoWLAN Handsets in Thousands, as compared to Wi-Fi APs
  • Table 5. Worldwide Wi-Fi Handset Forecasts
  • Table 6. Low-End Home/SOHO Wi-Fi Handset Forecasts
  • Table 7. Combo Wi-Fi/Cellular Handset Units Forecasts (Units in Thousands)

List of Figures

  • Figure 1. Typical Wi-Fi Architecture
  • Figure 2. LAN Telephony Basic Diagram
  • Figure 3. Avaya's 4620 IP ScreenPhone
  • Figure 4. Spectralink's VoWLAN Infrastructure
  • Figure 5. Spectralink's NetLink e340
  • Figure 6. Spectralink's NetLink i640
  • Figure 7. NetLink's s340/s640 Docking Stations
  • Figure 8. Cisco's VoWLAN Architecture
  • Figure 9. Cisco's 7920 Wireless IP Phone
  • Figure 10. Pulver Innovations' WiSIP Phone
  • Figure 11. Telesym's SymPhone Network Design
  • Figure 12. TeleSym's PDA Client GUI
  • Figure 13. Vedic Technologies' Network Diagram
  • Figure 14. Vocera Badge
  • Figure 15. Vocera Communications Network Diagram
  • Figure 16. Avaya, Motorola, and Proxim: Converged Wireless Device Network
  • Figure 17. Aruba's Secure Voice Architecture
  • Figure 18. Meru's Concept of the Virtual AP
  • Figure 19. Trapeze's Traffic Classification
  • Figure 20. VoWLAN Deployments - from January 2004 Survey of US Businesses

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