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| Share of Wallet?: Telecom Trends and Expenditures
in the US Business Market, Part One: US Enterprises (1,000+ Employees) |
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This report provides detailed market forecasts for
telecom spending in the enterprise market, as well as the result of a telecom-specific
study completed in July of this year. Data on telcom priorities and investments,
current and preferred telecom providers, and decision-makers’ opinions on VoIP/IP
issues is included. Research on the indirect channels (outside of service providers)
that businesses use to purchase data services is also presented.
In the midst of this improving economy and an increasingly challenging competitive
environment, large companies are focused on improving efficiency. This is impacting
telecom decision-making in several ways, primarily in the form of emerging “preferred”
provider relationships, increased bundling and a greater focus on establishing
“standards” of connectivity, service levels and services used across their sprawling
organizations. In tandem, these firms continue to rationalize their on-going expenses,
particularly for high-end data connectivity, where they see decreasing prices
and/or requirements for mega bandwidth connections in operational hubs.
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- Executive Summary
- Methodology
- Forecasting Techniques
- Definitions
- Structured Research
Sources
- Telecom Trends,
2004
- Enterprise Market
Demographics
- Number of Firms
- Number of Employees
- Work Environments
- Employment by Primary
Location, 2003-2008
- Remote and/or Mobile
Workers
- Remote and Mobile
Workers by Type
- Remote and Mobile
Workers by Size of Business
- Telecom Trends
- Telecom Priorities
and Investments
- The Journey to
IP-Based Communications
- Key Telecom Providers
- Telecom Expenditures
- Telecom Spending
by Size of Business, 2003-2008
- Allocation of Telecom
Expenditures
- Telecom Spending
by Type
- Telecom Spending
by Category
- Wireline Data Services
- Wireline Data Services
Spending by Type
- Wireless Data Services
- Wireline Voice
Services
- Wireline Voice
Services Segmented
- Local
- Long Distance
- Domestic Long Distance
- International Long
Distance
- Wireless Voice
Services
- Wireline Equipment
- Wireless Equipment
- Telecom Indirect
Purchase Channels
- Wireline Data Services
- Wireline Data Services
Purchase Channels by Size of Business
- Wireless Data Services
- Wireless Data Services
Purchase Channels by Size of Business
- Conclusion
- Table 1. Number
of Firms - Enterprise, 2003-2008
- Table 2. Number
of Employees - Enterprise, 2003-2008
- Table 3. Employment
by Primary Location - Enterprise, 2003-2008
- Table 4. Number
of Remote and Mobile Workers by Type - Enterprise, 2003-2008
- Table 5. Number
of Remote & Mobile Workers by Size of Business - Enterprise, 2003-2008
- Table 6. Telecom
Spending (US $ in Thousands) - Enterprise, 2003-2008
- Table 7. Telecom
Spending by Type (US $ in Thousands) - Enterprise, 2003-2008
- Table 8. Wireline
Data Services Spending (US $ in Thousands) - Enterprise, 2003-2008
- Table 9. Wireline
Data Services Spending by Type (US $ in Thousands) - Enterprise, 2003-2008
- Table 10. Wireless
Data Services Spending (US $ in Thousands) - Enterprise, 2003-2008
- Table 11. Wireline
Voice Services Spending (US $ in Thousands) - Enterprise, 2003-2008
- Table 12. Wireline
Voice Spending by Type (US $ in Thousands) - Enterprise, 2003-2008
- Table 13. Local
Wireline Voice Services Spending (US $ in Thousands) - Enterprise, 2003-2008
- Table 14. Long
Distance Wireline Voice Services Spending (US $ in Thousands) - Enterprise,
2003-2008
- Table 15. Domestic
Long Distance Voice Services Spending (US $ in Thousands) - Enterprise,
2003-2008
- Table 16. International
Long Distance Voice Services Spending (US $ in Thousands) - Enterprise,
2003-2008
- Table 17. Wireless
Voice Services Spending (US $ in Thousands) - Enterprise, 2003-2008
- Table 18. Wireline
Equipment Spending (US $ in Thousands) - Enterprise, 2003-2008
- Table 19. Wireless
Equipment Spending (US $ in Thousands) - Enterprise, 2003-2008
- Table 20. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services by Size of Business - Enterprise, 2004
- Table 21. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services by Size of Business - Enterprise, 2004
- Figure 1. Telecom
Spending (US $ in Billions) - Enterprise, 2003-2008
- Figure 2. Employment
by Primary Location - Enterprise, 2004
- Figure 3. Number
of Remote and Mobile Workers (In Millions)- Enterprise, 2003-2008
- Figure 4. Key Telecom
Priorities and/or Areas of Investment Over the Next Twelve Months -
Enterprise, 2004
- Figure 5. Key Telecom
Priorities and/or Areas of Investment Over the Next Twelve Months -
Enterprise, 2004
- Figure 6. Opinions
on Pertinent VoIP/IP Issues (% Agree) - Enterprise, 2004
- Figure 7. Current
Providers of Voice, Data, or Managed Services - Enterprise, 2004
- Figure 8. Average
Telecom Spending Per Firm by Size of Business (US $ In Millions) - Enterprise,
2004
- Figure 9. Telecom
Spending Allocation - Enterprise, 2004
- Figure 10. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services - Enterprise, 2004
- Figure 11. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services - Enterprise, 2004
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