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| Share of Wallet?: Telecom Trends and Expenditures
in the US Business Market, Part Two: US Mid-Sized Businesses (100 to 999 Employees) |
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This report provides detailed market forecasts for
telecom spending in the middle market, as well as the result of a telecom-specific
study completed in July of this year. Data on telcom priorities and investments,
current and preferred telecom providers, and decision-makers’ opinions on VoIP/IP
issues is included. Research on the indirect channels (outside of service providers)
that businesses use to purchase data services is also presented.
The fragmentation of these firms, into as many as 12 remote sites, continues
to drive their telecom requirements, particularly for IP-based services that provide
cost-effective alternatives for small locations and allow senior IT decision-makers
to set “standards” for connectivity and service levels in sites remote from the
main office. However, there is a long way to go before this market fully embraces
IP-enabled voices or other IP-enabled services. In the mean time, providers will
need to do a better job of targeting these customers and partnering with channel
players to improve their “solutions” capabilities. |
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- Middle Market
Demographics
- Number of Firms
- Number of Employees
- Work Environments
- Employment
by Primary Location, 2003-2008
- Remote and
Mobile Workers
- Remote
and Mobile Workers by Type
- Remote
and Mobile Workers by Size of Business
- Telecom Trends
- Telecom Priorities
and Investments
- The Journey
to IP-Based Communications
- Key Telecom
Providers
- Telecom Expenditures
- Telecom Spending
by Size of Business, 2003-2008
- Allocation
of Telecom Expenditures
- Telecom Spending
by Category
- Wireline Data
Services
- Wireline
Data Services Spending by Type
- Wireless Data
Services
- Wireline Voice
Services
- Wireline Voice
Services Segmented
- Local
- Long Distance
- Domestic
Long Distance
- International
Long Distance
- Wireless Voice
Services
- Wireline Equipment
- Wireless Equipment
- Telecom Indirect
Purchase Channels
- Wireline Data
Services
- Wireline
Data Services Purchase Channels by Size of Business
- Wireless Data
Services
- Wireless
Data Services Purchase Channels by Size of Business
- Conclusion
- Table 1. Number
of Firms - Middle Market, 2003-2008
- Table 2. Number
of Employees (EMP) - Middle Market, 2003-2008
- Table 3. Employment
(EMP) by Primary Location - Middle Market, 2003-2008
- Table 4. Number
of Remote and Mobile Workers by Type - Middle Market, 2003-2008
- Table 5. Number
of Remote & Mobile Workers by Size of Business - Middle Market,
2003-2008
- Table 6. Telecom
Spending (US $ In Thousands) - Middle Market, 2003-2008
- Table 7. Telecom
Spending by Type (US $ In Thousands) - Middle Market, 2003-2008
- Table 8. Wireline
Data Services Spending (US $ In Thousands) - Middle Market, 2003-2008
- Table 9. Wireline
Data Services Spending by Type (US $ In Thousands) -Middle Market, 2003-2008
- Table 10. Wireless
Data Services Spending (US $ In Thousands) - Middle Market, 2003-2008
- Table 11. Wireline
Voice Services Spending (US $ In Thousands) - Middle Market, 2003-2008
- Table 12. Wireline
Voice Spending by Type (US $ In Thousands) - Middle Market, 2003-2008
- Table 13. Local
Wireline Voice Services Spending (US $ In Thousands) - Middle Market,
2003-2008
- Table 14. Long
Distance Wireline Voice Services Spending (US $ In Thousands) - Middle
Market, 2003-2008
- Table 15. Domestic
Long Distance Voice Services Spending (US $ In Thousands) - Middle Market,
2003-2008
- Table 16. International
Long Distance Voice Services Spending (US $ In Thousands) - Middle Market,
2003-2008
- Table 17. Wireless
Voice Services Spending (US $ In Thousands) - Middle Market, 2003-2008
- Table 18. Wireline
Equipment Spending (US $ In Thousands) - Middle Market, 2003-2008
- Table 19. Wireless
Equipment Spending (US $ In Thousands) - Middle Market, 2003-2008
- Table 20. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services by Size of Business - Middle Market, 2004
- Table 21. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services by Size of Business - Middle Market, 2004
- Figure 1. Telecom
Spending (US $ In Billions) - Middle Market, 2003-2008
- Figure 2. Employment
by Primary Location - Middle Market, 2004
- Figure 3. Number
of Remote and Mobile Workers (In Millions) - Middle Market, 2003-2008
- Figure 4. Key Telecom
Priorities and/or Areas of Investment Over the Next Twelve Months -
Middle Market, 2004
- Figure 5. Key Telecom
Priorities and/or Areas of Investment Over the Next Twelve Months (continued)
- Middle Market, 2004
- Figure 6. Opinions
on Pertinent VoIP/IP Issues (% Agree) - Middle Market, 2004
- Figure 7. Current
Providers of Voice, Data, or Managed Services - Middle Market, 2004
- Figure 8. Average
Telecom Spending Per Firm by Size of Business (US $ In Thousands) -
Middle Market, 2004
- Figure 9. Telecom
Spending Allocation - Middle Market, 2004
- Figure 10. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services - Middle Market, 2004
- Figure 11. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services - Middle Market, 2004
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