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| Voice Box: IP Telephony and LAN Convergence
in the US Business Market, Part Three: US Small Business (5 to 99
Employees) |
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This report provides forecasts for the
number of voice lines used by type, including TDM PBX, IP-enabled,
IP telephony, and Centrex. Forecasts for voice network equipment and
IP telephony in this market are also included. Data on line use, application
and business drivers, voice network requirements, and IP telephony
as part of a bundle is presented. Brand and channel data for IP telephony
purchases are provided. |
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- Voice and
Data Networking, 2004 - 12/03
- Voice and
Data Networking, 2004 - 8/04
- Voice Network
Demand Drivers, 2004 - 10/04
- Small Business
Demographics
- Number of Firms
- Number of Employees
- Work Environments
- Employment
by Primary Location, 2003-2008
- Number of Locations
by Type, 2003-2008
- Small Business
Voice Networks
- Examining the
Installed Base
- Types of
Voice Networks Currently Used by Size of Business
- Lines Installed
- TDM PBX
Usage
- TDM PBX
Usage by Size of Business
- TDM Lines
Installed by Size of Business
- IP-enabled
PBX Usage
- IP-enabled
PBX Usage by Size of Business
- IP-enabled
PBX Lines Installed by Size of Business
- IP Telephony
Usage, Year-end 2003
- IP Telephony
Solutions Usage, August 2004
- IP Telephony
Usage by Size of Business
- IP Telephony
by Size of Business
- Centrex
- Voice Networking
Equipment Expenditures
- Wireline
Equipment
- IP Telephony
Equipment
- The Evolution
of the Voice Network
- Impact Applications
by Size of Business
- Business Drivers
- Impact
Factors by Size of Business
- Voice Network
Requirements
- Functional
Requirements
- Functional
Requirements by Size of Business
- "Non-technical"
Criteria
- Important
'Non-technical' Criteria by Size of Business
- Emerging
Voice Features
- "Interesting"
Features by Size of Business
- "Extremely"
Interesting Features by Size of Business
- The IP Voice
Bundle
- IP Telephony
Solutions as Part of a Bundle by Size of Business
- Purchasing
an IP PBX Solution by Size of Business
- Potential IP
Telephony Bundle Elements
- The Small IP
Voice Network
- Top Voice Box
Vendors
- Brands of IP
Telephony Solutions in Use
- IP-enabled
PBX Solution(s) Currently Used by Size of Business
- Voice Box Channels
- Channels Used
to Purchase Networking Solutions
- General
Networking Channels by Size of Business
- Channel
Perceptions
- Conclusion
- Table 1. Number
of Firms - Small Business, 2003-2008
- Table 2. Number
of Employees (EMP) - Small Business, 2003-2008
- Table 3. Employment
(EMP) by Primary Location - Small Business, 2003-2008
- Table 4. Number
of Locations by Type - Small Business, 2003-2008
- Table 5. Types
of Voice Networks Currently Used by Size of Business - Small Business,
2004
- Table 6. Voice
Lines Installed by Type- Small Business, 2003-2008
- Table 7. TDM PBX
Usage by Size of Business - Small Business, 2004
- Table 8. TDM Lines
Installed by Size of Business - Small Business, 2003-2008
- Table 9. IP-enabled
PBX Usage by Size of Business - Small Business, 2004
- Table 10. IP-enabled
PBX Lines Installed by Size of Business - Small Business, 2003-2008
- Table 11. IP/LAN
Telephony Usage by Size of Business - Small Business, 2004
- Table 12. IP-based
PBX Lines Installed by Size of Business - Small Business, 2004
- Table 13. Centrex
Lines in Use by Size of Business - Small Business, 2003-2008
- Table 14. Voice
Networking Equipment Expenditures (US $ in Thousands) - Small Businesses,
2004
- Table 15. Voice
Networking Equipment Expenditures by Type (US $ in Thousands) - Small
Businesses, 2004
- Table 16. Wireline
Equipment Spending (US $ in Thousands) - Small Business, 2003-2008
- Table 17. IP Telephony
Equipment Expenditures (US $ in Thousands) Small Business 2003-2008
- Table 18. Applications
that have the Most Impact on Networking Requirements by Size of Business
- Small Business, 2004
- Table 19. Factors
that Have Had a Significant Impact on the Investment in New Networking
Solutions by Size of Business - Small Business, 2004
- Table 20. Functional
Requirements when Purchasing a Voice Networking System by Size of Business
- Small Business, 2004
- Table 21. Important
'Non-technical' Criteria when Selecting an IP-based Telephony Vendor
by Size of Business - Small Business, 2004
- Table 22. "Interested"
in Purchasing Features (Sum of 'Extremely', 'Very', and 'Somewhat' Interested)
by Size of Business - Small Business, 2004
- Table 23. "Extremely"
Interested in Purchasing Features by Size of Business - Small Business,
2004
- Table 24. IP Telephony
Solutions as Part of a Bundle by Size of Business - Small Business,
2004
- Table 25. Purchasing
an IP PBX Solution by Size of Business - Small Business, 2004
- Table 26. Brands
of IP-enabled PBX Solutions Currently Used by Size of Business - Small
Business, 2004
- Table 27. Channels
Used to Purchase Voice or Data Networking Solutions by Size of Business
- Small Business, 2004
- Table 28. Purchasing
Voice & Data Networking Solutions: Channel Perceptions - Small Business,
2004
- Figure 1. Number
of Voice Lines/Seats in Use (Millions) - Small Business, 2004
- Figure 2. Employment
by Primary Location - Small Business, 2004
- Figure 3. Types
of Voice Networks Currently Used - Small Business, 2004
- Figure 4. Voice
Lines Installed- Small Business, 2003-2008
- Figure 5. Current
Use/Plans to Purchase Traditional TDM Voice Solutions- Small Business
2004
- Figure 6. Current
Use/Plans to Purchase IP-enabled PBX Usage - Small Business, 2004
- Figure 7. Interest/
Investment Plans for IP-based PBX Solutions Over the Next Twelve Months
- Small Business, 2004
- Figure 8. Current
Use/Plans to Purchase IP/LAN Telephony Solutions - Small Business, 2004
- Figure 9. Applications
that have the Most Impact on Networking Requirements - Small Business,
2004
- Figure 10. Factors
that Have Had a Significant Impact on the Investment in New Networking
Solutions- Small Business, 2004
- Figure 11. Functional
Requirements When Purchasing a Voice Networking System - Small Business,
2004
- Figure 12. Important
'Non-technical' Criteria when Selecting an IP-based Telephony Vendor
- Small Business, 2004
- Figure 13. "Interested"
in Purchasing Networking Features (Sum of 'Extremely', 'Very', and 'Somewhat'
Interested) - Small Business, 2004
- Figure 14. IP Telephony
Solutions as Part of a Bundle - Small Business, 2004
- Figure 15. Product
Capabilities or Applications Bundled with IP-PBX Solutions - Small Business,
2004
- Figure 16. Interest
in Purchasing IP-PBX Phone System for Small Offices - Small Businesses,
2004
- Figure 17. Brands
of IP-enabled PBX Solutions Currently Used - Small Business, 2004
- Figure 18. Channels
Used to Purchase Voice or Data Networking Solutions - Small Business,
2004
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