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| Share of Wallet?: Telecom Trends and Expenditures
in the US Business Market, Part Four: SOHO Businesses (1 to 4 Employees) |
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This report provides detailed market forecasts for
telecom spending in the SOHO business market, as well as the result of a telecom-specific
study completed in July of this year. Data on telcom priorities and investments,
current and preferred telecom providers, and decision-makers’ opinions on VoIP/IP
issues is included. Research on the indirect channels (outside of service providers)
that businesses use to purchase data services is also presented.
Slowly emerging from an economic downturn-driven spending slump, the SOHO
business market is expected to show dramatic telecom expenditure growth over the
next five years. Several trends are believed to be contributing to this market’s
powerful spending growth: an increase in the size of the market (number of businesses
and employees); increasing use of new telecom products/services – namely wireless
and broadband; an improved economic environment; regulatory changes; and increasing
competitive pressure in several industries. |
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- SOHO Business
Demographics
- Number of Firms
- Number of Employees
- Work Environments
- Employment
by Primary Location, 2003-2008
- Remote and
Mobile Workers
- Remote
and Mobile Workers by Type
- Remote
& Mobile Workers by Size of Business
- Telecom Trends
- Telecom Priorities
and Investments
- The Journey
to IP-Based Communications
- Key Telecom
Providers
- Telecom Expenditures
- Telecom Spending
by Size of Business, 2003-2008
- Allocation
of Telecom Expenditures
- Telecom Spending
by Category
- Wireline Data
Services
- Wireline
Data Services Spending by Type
- Wireless Data
Services
- Wireline Voice
Services
- Wireline Voice
Services Segmented
- Local
- Long Distance
- Domestic
Long Distance
- International
Long Distance
- Wireless Voice
Services
- Wireline Equipment
- Wireless Equipment
- Telecom Indirect
Purchase Channels
- Wireline Data
Services
- Wireline
Data Services Purchase Channels by Size of Business
- Wireless Data
Services
- Wireless
Data Services Purchase Channels by Size of Business
- Conclusion
- Table 1. Number
of Firms - SOHO Businesses, 2003-2008
- Table 2. Number
of Employees (EMP) - SOHO Businesses, 2003-2008
- Table 3. Employment
(EMP) by Primary Location- SOHO Businesses, 2003-2008
- Table 4. Number
of Remote and Mobile Workers by Type - SOHO Business, 2003-2008
- Table 5. Number
of Remote & Mobile Workers by Size of Business - SOHO Business,
2003-2008
- Table 6. Telecom
Spending (US $ In Thousands) - SOHO Business, 2003-2008
- Table 7. Telecom
Spending by Type (US $ in Thousands) - SOHO Business, 2003-2008
- Table 8. Wireline
Data Services Spending (US $ In Thousands) - SOHO Business, 2003-2008
- Table 9. Wireline
Data Services Spending by Type (US $ In Thousands) - SOHO Business,
2003-2008
- Table 10. Wireless
Data Services Spending (US $ In Thousands) - SOHO Business, 2003-2008
- Table 11. Wireline
Voice Services Spending (US $ In Thousands) - SOHO Business, 2003-2008
- Table 12. Wireline
Voice Spending by Type (US $ In Thousands) - SOHO Business, 2003-2008
- Table 13. Local
Voice Services Spending (US $ In Thousands) - SOHO Business, 2003-2008
- Table 14. Long
Distance Voice Services Spending (US $ in Thousands) - SOHO Business,
2003-2008
- Table 15. Domestic
Long Distance Voice Services Spending (US $ In Thousands) - SOHO Business,
2003-2008
- Table 16. International
Long Distance Voice Services Spending (US $ In Thousands) - SOHO Business,
2003-2008
- Table 17. Wireless
Voice Services Spending (US $ In Thousands) - SOHO Business, 2003-2008
- Table 18. Wireline
Equipment Spending (US $ In Thousands) - SOHO Business, 2003-2008
- Table 19. Wireless
Equipment Spending (US $ In Thousands) - SOHO Business, 2003-2008
- Table 20. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services by Size of Business - SOHO Business, 2004
- Table 21. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services by Size of Business - SOHO Business, 2004
- Figure 1. Telecom
Spending (US $ In Billions) - SOHO Business, 2003-2008
- Figure 2. Employment
by Primary Location (% of Employees) - SOHO Businesses, 2004
- Figure 3. Number
of Remote and Mobile Workers (in Millions) - US Business Market, 2003-2008
- Figure 4. Key Telecom
Priorities and/or Areas of Investment Over the Next Twelve Months -
SOHO Business, 2004
- Figure 5. Key Telecom
Priorities and/or Areas of Investment Over the Next Twelve Months (continued)
- SOHO Business, 2004
- Figure 6. Opinions
on Pertinent VoIP/IP Issues (% Agree) - SOHO Business, 2004
- Figure 7. Current
Providers of Voice, Data, or Managed Services - SOHO Business, 2004
- Figure 8. Average
Telecom Spending Per Firm by Size of Business (US $ in Thousands) -
SOHO Business, 2003
- Figure 9. Telecom
Spending Allocation - SOHO Business, 2004
- Figure 10. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services - SOHO Business, 2004
- Figure 11. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services - SOHO Business, 2004
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