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| The "Industry" Effect: IT Trends and Expenditures
in the U.S. Professional Services Industry |
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This study takes a deep dive look into the IT spending
and trends in the professional services vertical. The professional services vertical
includes specific industry segments such as business services, engineering and
consulting services, and legal services. Current and forecast IT spending is provided
for the overall market, as well as in applications, computer hardware, telecom,
network hardware, IT personnel, and outsourcing/hosting services. Other relative
information provided includes survey feedback on purchasing channels and buying
behaviors/influences.
The professional services vertical is projected to spend $96 billion in
IT, including computer hardware, IT personnel, outsourcing/hosted solutions, telecom,
applications, and network hardware. Telecommunications and applications are expected
to be the greatest opportunity for vendors serving the professional services vertical.
As professional services employees seek out wireless solutions and wireless access
of business applications, these two segments are expected to be strong drivers
of IT spending over the next few years. |
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- Sample Demographics
- Vertical
Representation: IT Purchasing, 2003
- Title of
Respondent: IT Purchasing, 2003
- Professional
Services Demographics
- Number of Firms
- Number of Employees
- Perceptions
of Performance
- US Economic
Performance
- US Economic
Performance by Size of Business
- Operating Performance
- Operating
Performance by Size of Business
- Factors Affecting
IT Spending
- Most Critical
Business Problems
- Most Critical
Business Problems by Size of Business
- Solving
Business Problems with Technology by Size of Business
- Important Areas
of Investment
- Important
Areas of Investment by Size of Business
- Aggregate IT
Expenditures
- Average Expenditures
per Firm
- Market Forecasts
by Size of Business
- Market Forecasts
by Major Group
- Segmentation of
Expenditures, 2004
- Market Forecasts
by Category
- Categories of
IT Expenditures
- Computer Hardware
- Applications
- Network Hardware
- Telecom Services
& Equipment
- IT Personnel
- Outsourcing
and Hosted Services
- Purchase Channels
- Computer Hardware
Channels
- Factors
Influencing Purchase Decisions: Computer Hardware
- Applications
Channels
- Factors
Influencing Purchase Decisions: Applications
- Data Networking
Solutions Channels
- Factors
Influencing Purchase Decisions: Data Networking Solutions
- Telecom Services
& Equipment Channels
- Factors
Influencing Purchase Decisions: Telecom Services & Equipment
- Conclusion
- Table 1. Area of
Responsibility - Professional Services Decision-makers, 2003
- Table 2. Number
of Firms - Professional Services, 2003-2008
- Table 3. Number
of Employees - Professional Services, 2003-2008
- Table 4. US Economic
Performance by Size of Business - Professional Services, 2003
- Table 5. Operating
Performance by Size of Business - Professional Services, 2003
- Table 6. Most Critical
Business Problems by Size of Business - Professional Services, 2003
- Table 7. Solving
Business Problems with Technology by Size of Business - Professional
Services, 2003
- Table 8. Important
Areas of Investment by Size of Business - Professional Services, 2003
- Table 9. IT Spending
by Size of Business (US $ in Thousands) - Professional Services, 2003-2008
- Table 10. IT Spending
by Major Group (US $ in Thousands) - Professional Services, 2003-2008
- Table 11. IT Spending
by Type (US $ in Thousands) - Professional Services, 2003-2008
- Table 12. Computer
Hardware Spending (US $ in Thousands) - Professional Services, 2003-2008
- Table 13. Applications
Spending (US $ in Thousands) - Professional Services, 2003-2008
- Table 14. Network
Hardware Spending (US $ in Thousands) - Professional Services, 2003-2008
- Table 15. Telecom
Services & Equipment Spending (US $ in Thousands) - Professional
Services, 2003-2008
- Table 16. IT Personnel
Spending (US $ in Thousands) - Professional Services, 2003-2008
- Table 17. Outsourcing
and Hosted Services Spending (US $ in Thousands) - Professional Services,
2003-2008
- Figure 1. IT Spending
(US$ in Billions) - Professional Services, 2003-2008
- Figure 2. Sample
Demographics: Vertical Industry (% of Firms) - US Business, 2003
- Figure 3. Sample
Demographics: Title of Respondent (% of Respondents) - Professional
Services, 2003
- Figure 4. Perceptions
of the US Economy in 2003/Expectations for 2004 - Professional Services,
2003
- Figure 5. Perceptions
of Operating/Financial Performance in 2003/Expectations for 2004 - Professional
Services, 2003
- Figure 6. Most
Critical Business Problems - Professional Services, 2003
- Figure 7. Most
Important Areas of IT/Telecom Investment - Professional Services, 2003
- Figure 8. Average
IT Spending per Firm by Size of Business (US $) - Professional Services,
2004
- Figure 9. IT Spending
Allocation - Professional Services, 2004
- Figure 10. Purchase
Channels for Computer Hardware - Professional Services, 2004
- Figure 11. Most
Influential Sources of Computer Hardware Purchase Information - Professional
Services, 2004
- Figure 12. Purchase
Channels for Applications - Professional Services, 2004
- Figure 13. Most
Influential Sources of Applications Purchase Information - Professional
Services, 2004
- Figure 14. Purchase
Channels for Data Networking Solutions - Professional Services, 2004
- Figure 15. Most
Influential Sources of Data Networking Solutions Purchase Information
- Professional Services, 2004
- Figure 16. Purchase
Channels for Telecom Services & Equipment - Professional Services,
2004
- Figure 17. Most
Influential Sources of Telecom Services & Equipment Purchase Information
- Professional Services, 2004
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