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| Share of Wallet?: Telecom Trends and
Expenditures in the US Manufacturing Industry |
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This report takes a deep dive look into
the wireline and wireless telecom trends and expenditures in the manufacturing
vertical. Both wireline and wireless is covered in services and equipment.
Further breakouts are displayed by size of business, including SOHO,
Small, Medium, and Enterprise. Other details, based on survey data,
include spending priorities, critical business problems, purchasing
channels, and perceptions of IP telephony.
Compared to other large industries, such as Finance and Government,
the manufacturing industry has been one of the hardest hit in terms
of employment, firms, and revenues. Despite the past several years
of decline, the future looks much brighter for the manufacturing vertical.
The perceptions on the economy and the industry itself are much more
positive compared to last year and the year prior. Spending is also
picking up in this industry, which further boosts the need for telecom
services and technology expansion. This vertical will, however, be
quite conservative and demanding regarding telecom expenditures and
technology deployment. Expenditures will have to be justified and
demonstrate actual returns on investment, as well as provide the benefit
of improving processes or efficiencies in the manufacturing plant
or operation. |
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- Manufacturing
Market Demographics
- Number of Firms
- Number of Employees
- Telecom Trends
- Telecom Priorities
and Investments
- The Journey
to IP-Based Communications
- Key Telecom
Providers
- Telecom Expenditures
- Telecom Spending
by Size of Business, 2003-2008
- Allocation
of Telecom Expenditures
- Telecom Spending
by Category
- Wireline Data
Services
- Wireless Data
Services
- Wireline Voice
Services
- Wireless Voice
Services
- Wireline Equipment
- Wireless Equipment
- Telecom Indirect
Purchase Channels
- Wireline Data
Services
- Wireline
Data Services Purchase Channels by Size of Business
- Wireless Data
Services
- Wireless
Data Services Purchase Channels by Size of Business
- Conclusion
- Table 1. Area of
Responsibility - Manufacturing Decision-makers, 2003
- Table 2. Number
of Firms - Manufacturing, 2003-2008
- Table 3. Number
of Employees - Manufacturing, 2003-2008
- Table 4. Telecom
Spending (US $ in Thousands) - Manufacturing, 2003-2008
- Table 5. Telecom
Spending by Type (US $ in Thousands) - Manufacturing, 2003-2008
- Table 6. Wireline
Data Services Spending (US $ in Thousands) - Manufacturing, 2003-2008
- Table 7. Wireless
Data Services Spending (US $ in Thousands) - Manufacturing, 2003-2008
- Table 8. Wireline
Voice Services Spending (US $ in Thousands) - Manufacturing, 2003-2008
- Table 9. Wireless
Voice Services Spending (US $ in Thousands) - Manufacturing, 2003-2008
- Table 10. Wireline
Equipment Spending (US $ in Thousands) - Manufacturing, 2003-2008
- Table 11. Wireless
Equipment Spending (US $ in Thousands) - Manufacturing, 2003-2008
- Table 12. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services by Size of Business (weighted average) - Manufacturing, 2004
- Table 13. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services by Size of Business (weighted average) - Manufacturing, 2004
- Figure 1. Telecom
Spending (US $ in Billions) - Manufacturing, 2003-2008
- Figure 2. Key Telecom
Priorities and/or Areas of Investment Over the Next 12 Months (weighted
average) - Manufacturing, 2004
- Figure 3. Opinions
on Pertinent VoIP/IP Issues (% Agree) (weighted average) - Manufacturing,
2004
- Figure 4. Current
Providers of Voice, Data, or Managed Services (weighted average) - Manufacturing,
2004
- Figure 5. Average
Telecom Spending Per Firm by Size of Business (US $ In Millions) - Manufacturing,
2004
- Figure 6. Telecom
Spending Allocation - Manufacturing, 2004
- Figure 7. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services (weighted average) - Manufacturing, 2004
- Figure 8. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services (weighted average) - Manufacturing, 2004
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