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Corporate Wireless Contracts & Procurement Practices, Trends & Forecast

Service: Mobile Business Markets
Report Number: IN0401661MBM
Publication Date: March 2004
Number of Pages: 22
Report Price: $2,995 U.S. Dollars
Analyst: Ken Hyers

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Abstract
In recent years carriers have begun to focus more attention on winning and keeping business customers. This focus has not been restricted to the largest enterprise accounts, and nearly all carriers have business sales strategies that are targeted at various sizes of businesses and at specific vertical markets. The focus of carriers on these markets is a result of cutthroat competition among the carriers for a valuable and profitable segment. From a business perspective, the historically low prices for wireless services per minute available today, combined with an ever increasing breadth of data services being rolled out by the carriers, makes this an extremely good time to negotiate for wireless services.

Table of Contents

  • Executive Summary
  • Methodology For Collecting Survey Data
  • Demographics Company Size
    • Respondent Job Titles
  • Introduction
    • Corporate Purchases of Wireless Services
    • Small Office/Home Office (SOHO)
    • Small Business
    • Mid-Sized Business
    • Enterprise Business
  • Corporate Wireless Purchasing Trends Survey Results
  • Conclusions

List of Figures

  • Figure 1. Employee's level of knowledge about wireless services purchasing for their company
  • Figure 2. Size of companies surveyed (including average company size)
  • Figure 3. Overall penetration of mobiles among companies surveyed
  • Figure 4. Percentage of employees that have mobile phones, by company size
  • Figure 5. Use of preferred provider(s), by company size
  • Figure 6. Reasons why companies don't use preferred providers for their wireless service
  • Figure 7. Percent of wireless spending reimbursed to employees (base: companies with one or more preferred providers, employee receives wireless bill)
  • Figure 8. Percent of wireless spending reimbursed to employees of SOHO businesses (base: companies with one or more preferred providers, employee receives wireless bill)
  • Figure 9. Percent of wireless spending reimbursed to employees of small businesses (base: companies with one or more preferred providers, employee receives wireless bill)
  • Figure 10. Percent of wireless spending reimbursed to employees of mid-sized businesses (base: companies with one or more preferred providers, employee receives wireless bill)
  • Figure 11. Percent of wireless spending reimbursed to employees of Enterprises (base: companies with one or more preferred providers, employee receives wireless bill)
  • Figure 12. Percent of wireless spending reimbursed to employees (base: companies with one or more preferred providers, employer receives wireless bill)
  • Figure 13. Percent of wireless spending reimbursed to employees of SOHO businesses (base: companies with one or more preferred providers, employer receives wireless bill)
  • Figure 14. Percent of wireless spending reimbursed to employees of small businesses (base: companies with one or more preferred providers, employer receives wireless bill)
  • Figure 15. Percent of wireless spending reimbursed to employees of mid-sized businesses (base: companies with one or more preferred providers, employer receives wireless bill)
  • Figure 16. Percent of wireless spending reimbursed to employees of mid-sized businesses (base: companies with one or more preferred providers, employer receives wireless bill)
  • Figure 17. How corporate wireless contracts are negotiated (base: currently use or plan to use one or more preferred providers)
  • Figure 18. Departments and personnel that participate in decision-making process regarding preferred wireless service provider (base: currently use or plan to use one or more preferred providers)
  • Figure 19. Departments and personnel that have final decision-making ability regarding preferred wireless service provider (base: currently use or plan to use one or more preferred providers)
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