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| Remote Access Over Wireless Data Networks -- Usage
Patterns and Trends: 2004 |
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Although still limited today, usage of wireless data
services (including both cellular and hotspot services) to remotely access corporate
computers and networks is steadily growing. While this is the case, there is little
detailed information available about the devices used to remotely access corporate
computers and networks wirelessly, where these devices were obtained, the types
of services that are accessed (WAN versus wireless hotspot), the types of sessions
that users have, the number and length of those sessions, the amount of data that
is uploaded and downloaded, usage of VPNs for wireless access, the types of applications
that are accessed, interest in VoIP applications, the amount of money that is
spent per month on these services, and other issues.
This report surveyed nearly 500 wireless data users, and planned users,
about these topics. Respondents are members of In-Stat/MDR's Technology Adoption
Panel (TAP). This report provides wireless data carriers with the information
that they require to structure wireless data service plans and solutions to best
meet the needs of their customers and prospects. |
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- Executive Summary
- About the Panel
- Methodology
- Overview
- Respondents
Use Many Types of Devices to Access the Internet Wirelessly
- Respondents
Acquire Their Devices Through Many Different Distribution Channels
- Mobile Internet
Devices Are Typically Used for Both Business and Personal Reasons
- About Half
of Respondents Use Wireless WAN Services
- Hotspot Usage
is Increasing
- Users Frequently
Access the Wireless Internet
- Session Lengths
Vary Greatly by Device Type
- E-mail and
WWW Access Are the Most Popular Applications
- Applications
Accessed Do Not Vary Greatly by Device Type
- VPN Access
is Becoming Very Prevalent
- Most Users
Don't Require "All You Can Eat" Data Plans
- People With
Laptops Tend to Upload the Most Data
- Users Tend
to Download More Data Than They Upload
- Laptop Users
Also Download the Most Data
- Wireless VoIP
Applications of Interest
- Carriers Can
Seriously Increase ARPU With Greater Wireless Data Adoption
- Many Companies
Still Take On Employees' Liability for their Bills
- Flat Fees Are
Common
- Prices Need
to Come Down to Stimulate Usage
- Conclusions
- Table 1. Respondents
Acquire Their Devices Through Many Different Distribution Channels
- Table 2. Mobile
Internet Devices Are Typically Used for Both Business and Personal Reasons
- Table 3. Hotspot
Usage is Increasing
- Table 4. Users
Frequently Access the Wireless Internet
- Table 5. Session
Lengths Vary Greatly by Device Type
- Table 6. Applications
Accessed Do Not Vary Greatly by Device Type
- Figure 1. Respondents'
Company Size
- Figure 2. Respondents'
Occupations
- Figure 3. Respondents
Use Many Types of Devices to Access the Internet Wirelessly
- Figure 4. About
Half of Respondents Use Wireless WAN Services
- Figure 5. E-mail
and WWW Access Are the Most Popular Applications
- Figure 6. VPN Access
is Becoming Very Prevalent
- Figure 7. Most
Users Don't Require "All You Can Eat" Data Plans
- Figure 8. People
With Laptops Tend to Upload the Most Data
- Figure 9. Users
Tend to Download More Data than they Upload
- Figure 10. Laptop
Users Also Download The Most Data
- Figure 11. Wireless
VoIP Applications of Interest
- Figure 12. Carriers
Can Seriously Increase ARPU With Greater Wireless Data Adoption
- Figure 13. Many
Companies Still Take On Employees' Liability for their Bills
- Figure 14. Flat
Fees Are Common
- Figure 15. Prices
Need to Come Down to Stimulate Usage
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