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| The "Industry" Effect: IT Trends and Expenditures
in the U.S. Retail Industry |
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This market research report takes a deep dive look
at the IT expenditures and trends in the retail vertical. Spending forecasts are
shown for the total vertical across size of retail business, and by segments including
IT personnel, computer hardware, network hardware, telecom services and equipment,
outsourcing/hosted services, and applications.
Retail IT decision-makers are better understanding the tremendous value
that information technology can provide to their own bottom line. IT investments
in the retail vertical are focused around improving productivity, building process
efficiencies, generating greater revenues, and introducing labor-saving technologies.
Emerging technologies in the retail industry include Wireless Local Area Networks
(WLANs), Radio Frequency IDentification (RFID), smart cards, kiosks, biometrics,
and electronic shelf labels. All of these emerging technologies are proof that
the retail vertical needs to prepare their IT infrastructure for the next-generation
of the retail world. |
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- Sample Demographics
- Vertical
Representation: IT Purchasing, 2003
- Title of
Respondent: IT Purchasing, 2003
- Enterprise Market
Demographics
- Number of Firms
- Number of Employees
- Perceptions
of Performance
- US Economic
Performance
- US Economic
Performance by Size of Business
- Operating Performance
- Operating
Performance by Size of Business
- Factors Affecting
IT Spending
- Most Critical
Business Problems
- Most Critical
Business Problems by Size of Business
- Solving
Business Problems with Technology by Size of Business
- Important Areas
of Investment
- Important
Areas of Investment by Size of Business
- Aggregate IT
Expenditures
- Average Expenditures
per Firm
- Market Forecasts
by Size of Business
- Segmentation
of Expenditures, 2004
- Market Forecasts
by Category
- Categories of
IT Expenditures
- Computer Hardware
- Applications
- Network Hardware
- Telecom Services
& Equipment
- IT Personnel
- Outsourcing
and Hosted Services
- Purchase Channels
- Computer Hardware
Channels
- Factors
Influencing Purchase Decisions: Computer Hardware
- Applications
Channels
- Factors
Influencing Purchase Decisions: Applications
- Data Networking
Solutions Channels
- Factors
Influencing Purchase Decisions: Data Networking Solutions
- Telecom Services
& Equipment Channels
- Factors
Influencing Purchase Decisions: Telecom Services & Equipment
- Conclusion
- Table 1. Area of
Responsibility - Retail Decision-makers, 2003
- Table 2. Number
of Firms - Retail, 2003-2008
- Table 3. Number
of Employees - Retail, 2003-2008
- Table 4. US Economic
Performance by Size of Business - Retail, 2003
- Table 5. Operating
Performance by Size of Business - Retail, 2003
- Table 6. Most Critical
Business Problems by Size of Business - Retail, 2003
- Table 7. Solving
Business Problems with Technology by Size of Business - Retail, 2003
- Table 8. Important
Areas of Investment by Size of Business - Retail, 2003
- Table 9. IT Spending
(US $ in Thousands) - Retail, 2003-2008
- Table 10. IT Spending
by Type (US $ in Thousands) - Retail, 2003-2008
- Table 11. Computer
Hardware Spending (US $ in Thousands) - Retail, 2003-2008
- Table 12. Applications
Spending (US $ in Thousands) - Retail, 2003-2008
- Table 13. Network
Hardware Spending (US $ in Thousands) - Retail, 2003-2008
- Table 14. Telecom
Services & Equipment Spending (US $ in Thousands) - Retail, 2003-2008
- Table 15. IT Personnel
Spending (US $ in Thousands) - Retail, 2003-2008
- Table 16. Outsourcing
and Hosted Services Spending (US $ in Thousands) - Retail, 2003-2008
- Figure 1. IT Spending
(US$ in Billions) - Retail, 2003-2008
- Figure 2. Sample
Demographics: Vertical Industry (% of Firms) - US Business, 2003
- Figure 3. Sample
Demographics: Title of Respondent (% of Respondents) - Retail, 2003
- Figure 4. Perceptions
of the US Economy in 2003/Expectations for 2004 - Retail, 2003
- Figure 5. Perceptions
of Operating/Financial Performance in 2003/Expectations for 2004 - Retail,
2003
- Figure 6. Most
Critical Business Problems - Retail, 2003
- Figure 7. Most
Important Areas of IT/Telecom Investment - Retail, 2003
- Figure 8. Average
IT Spending per Firm by Size of Business (US $) - Retail, 2004
- Figure 9. IT Spending
Allocation - Retail, 2004
- Figure 10. Purchase
Channels for Computer Hardware - Retail, 2004
- Figure 11. Most
Influential Sources of Computer Hardware Purchase Information - Retail,
2004
- Figure 12. Purchase
Channels for Applications - Retail, 2004
- Figure 13. Most
Influential Sources of Applications Purchase Information - Retail, 2004
- Figure 14. Purchase
Channels for Data Networking Solutions - Retail, 2004
- Figure 15. Most
Influential Sources of Data Networking Solutions Purchase Information
- Retail, 2004
- Figure 16. Purchase
Channels for Telecom Services & Equipment - Retail, 2004
- Figure 17. Most
Influential Sources of Telecom Services & Equipment Purchase Information
- Retail, 2004
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