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| Share of Wallet?: Telecom Trends and
Expenditures in the US Retail Industry |
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This report takes a deep dive look into
the telecom trends and expenditures in the retail vertical. This vertical
includes retail establishments in fast food, apparel, restaurant,
electronics, home furnishings, and many other consumer goods and services
areas. Spending forecasts in both wireline and wireless voice and
data are covered, specifically in services and equipment. Other interesting
survey data from retail decision makers include telecom influencers,
telecom and investment priorities, IP perceptions, and purchasing
channels.
The retail vertical is full of promising growth and opportunity
for telecom vendors and providers. Major drivers, such as upgrading
to high-speed Internet and faster data services, radio frequency identification
implementation, real time inventory management, and utilization of
wireless for a multitude of retail applications, are opening many
doors for the telecom community. The winners will be the vendors who
can become closer to the retail industry, develop ‘solutions’ that
tie to specific core applications (Point-of-Sale, transaction systems,
payment processing), and partner with top influencers and retail chain
vendors. |
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- Retail Market
Demographics
- Number of Firms
- Number of Employees
- Telecom Trends
- Telecom Priorities
and Investments
- The Journey
to IP-Based Communications
- Key Telecom
Providers
- Telecom Expenditures
- Telecom Spending
by Size of Business, 2003-2008
- Allocation
of Telecom Expenditures
- Telecom Spending
by Category
- Wireline Data
Services
- Wireless Data
Services
- Wireline Voice
Services
- Wireless Voice
Services
- Wireline Equipment
- Wireless Equipment
- Telecom Indirect
Purchase Channels
- Wireline Data
Services
- Wireline
Data Services Purchase Channels by Size of Business
- Wireless Data
Services
- Wireless
Data Services Purchase Channels by Size of Business
- Conclusion
- Table 1. Area of
Responsibility - Retail Decision-makers, 2003
- Table 2. Number
of Firms - Retail, 2003-2008
- Table 3. Number
of Employees - Retail, 2003-2008
- Table 4. Telecom
Spending (US $ in Thousands) - Retail, 2003-2008
- Table 5. Telecom
Spending by Type (US $ in Thousands) - Retail, 2003-2008
- Table 6. Wireline
Data Services Spending (US $ in Thousands) - Retail, 2003-2008
- Table 7. Wireless
Data Services Spending (US $ in Thousands) - Retail, 2003-2008
- Table 8. Wireline
Voice Services Spending (US $ in Thousands) - Retail, 2003-2008
- Table 9. Wireless
Voice Services Spending (US $ in Thousands) - Retail, 2003-2008
- Table 10. Wireline
Equipment Spending (US $ in Thousands) - Retail, 2003-2008
- Table 11. Wireless
Equipment Spending (US $ in Thousands) - Retail, 2003-2008
- Table 12. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services by Size of Business (weighted average) - Retail, 2004
- Table 13. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services by Size of Business (weighted average) - Retail, 2004
- Figure 1. Telecom
Spending (US $ in Billions) - Retail, 2003-2008
- Figure 2. Key Telecom
Priorities and/or Areas of Investment Over the Next Twelve Months (weighted
average) - Retail, 2004
- Figure 3. Opinions
on Pertinent VoIP/IP Issues (% Agree) - (weighted average) Retail, 2004
- Figure 4. Current
Providers of Voice, Data, or Managed Services - (weighted average) Retail,
2004
- Figure 5. Average
Telecom Spending Per Firm by Size of Business (US $ In Thousands) -
Retail, 2004
- Figure 6. Telecom
Spending Allocation - Retail, 2004
- Figure 7. Influential
Indirect (non-service provider) Purchase Channels for Wireline Data
Services - Retail, 2004
- Figure 8. Influential
Indirect (non-service provider) Purchase Channels for Wireless Data
Services - Retail, 2004
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