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| The "Industry" Effect: IT Trends and Expenditures
in the US Insurance Industry |
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This study takes a deep dive look into the IT trends
and expenditures in the insurance vertical. IT spending includes total and segment
forecasts into 2008 in segments such as IT personnel, telecom services and equipment,
computer hardware, network hardware, applications, and outsourcing/hosting. Other
research included is survey feedback on perceptions of the economy, perceptions
on operating performance, priorities in spending, purchasing channels, and buying
influences.
The insurance industry is an upcoming growth vertical for many in the telecom
and IT industry. The insurance industry is unique in that it works very closely
with some of the largest verticals such as healthcare, government, transportation,
and, of course, finance. Many in the telecom industry are branching insurance
out of their finance vertical focus, and are identifying this as a core growth
vertical, especially in terms of future telecom and IT spending. This year alone,
the insurance industry is expected to spend $19 billion on IT products and services,
including telecom, applications, computer hardware, network hardware, IT personnel,
and outsourcing/hosting. |
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- Sample Demographics
- Vertical
Representation: IT Purchasing, 2003
- Title of
Respondent: IT Purchasing, 2003
- Insurance Industry
Demographics
- Number of Firms
- Number of Employees
- Perceptions
of Performance
- US Economic
Performance
- Operating Performance
- Factors Affecting
IT Spending
- Most Critical
Business Problems
- Important Areas
of Investment
- Aggregate IT
Expenditures
- Average Expenditures
per Firm
- Market Forecasts
by Size of Business
- Segmentation
of Expenditures, 2004
- Market Forecasts
by Category
- Categories of
IT Expenditures
- Computer Hardware
- Applications
- Network Hardware
- Telecom Services
& Equipment
- IT Personnel
- Outsourcing
and Hosted Services
- Purchase Channels
- Computer Hardware
Channels
- Factors
Influencing Purchase Decisions: Computer Hardware
- Applications
Channels
- Factors
Influencing Purchase Decisions: Applications
- Data Networking
Solutions Channels
- Factors
Influencing Purchase Decisions: Data Networking Solutions
- Telecom Services
& Equipment Channels
- Factors
Influencing Purchase Decisions: Telecom Services & Equipment
- Conclusion
- Table 1. Area of
Responsibility - Insurance Decision-makers, 2003
- Table 2. Number
of Firms - Insurance, 2003-2008
- Table 3. Number
of Employees - Insurance, 2003-2008
- Table 4. IT Spending
(US $ in Thousands) - Insurance, 2003-2008
- Table 5. IT Spending
by Type (US $ in Thousands) - Insurance, 2003-2008
- Table 6. Computer
Hardware Spending (US $ in Thousands) - Insurance, 2003-2008
- Table 7. Applications
Spending (US $ in Thousands) - Insurance, 2003-2008
- Table 8. Network
Hardware Spending (US $ in Thousands) - Insurance, 2003-2008
- Table 9. Telecom
Services & Equipment Spending (US $ in Thousands) - Insurance, 2003-2008
- Table 10. IT Personnel
Spending (US $ in Thousands) - Insurance, 2003-2008
- Table 11. Outsourcing
and Hosted Services Spending (US $ in Thousands) - Insurance, 2003-2008
- Figure 1. IT Spending
(US$ in Billions) - Insurance, 2003-2008
- Figure 2. Sample
Demographics: Vertical Industry (% of Firms) - US Business, 2003
- Figure 3. Sample
Demographics: Title of Respondent (% of Respondents) - Insurance, 2003
- Figure 4. Perceptions
of the US Economy in 2003/Expectations for 2004 - Insurance, 2003
- Figure 5. Perceptions
of Operating/Financial Performance in 2003/Expectations for 2004 - Insurance,
2003
- Figure 6. Most
Critical Business Problems - Insurance, 2003
- Figure 7. Most
Important Areas of IT/Telecom Investment - Insurance, 2003
- Figure 8. Average
IT Spending per Firm by Size of Business (US $ in Thousands) - Insurance,
2004
- Figure 9. IT Spending
Allocation - Insurance, 2004
- Figure 10. Purchase
Channels for Computer Hardware - Insurance, 2004
- Figure 11. Most
Influential Sources of Computer Hardware Purchase Information - Insurance,
2004
- Figure 12. Purchase
Channels for Applications - Insurance, 2004
- Figure 13. Most
Influential Sources of Applications Purchase Information - Insurance,
2004
- Figure 14. Purchase
Channels for Data Networking Solutions - Insurance, 2004
- Figure 15. Most
Influential Sources of Data Networking Solutions Purchase Information
- Insurance, 2004
- Figure 16. Purchase
Channels for Telecom Services & Equipment - Insurance, 2004
- Figure 17. Most
Influential Sources of Telecom Services & Equipment Purchase Information
- Insurance, 2004
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