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Share of Wallet?: Telecom Trends and Expenditures in the US Insurance Industry

Service: Vertical Market Deep Dive of US Industry: Insurance
Report Number: IN0402444DDIN
Publication Date: December 2004
Number of Pages: 24
Report Price: $3,495 U.S. Dollars
Analyst: Stephanie Atkinson

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Abstract
This report takes a deep dive look into the telecom trends and expenditures in the Insurance industry. Both wireline and wireless voice and data services are included, as well as wireline and wireless equipment. Spending forecasts are presented for 2003 thru 2008. Other survey data includes perceptions on IP, priorities in investments, and purchasing channels for wireless and wireline data.
 
 The insurance industry is an upcoming growth vertical for many in the telecom and IT industry. The insurance industry is unique in that it works very closely with some of the largest verticals such as healthcare, government, transportation, and, of course, finance. Many in the telecom industry are branching insurance out of their finance vertical focus, and are identifying this as a core growth vertical, especially in terms of future telecom and IT spending.
 

Table of Contents

  • Executive Summary
  • Methodology
    • Forecasting Techniques
    • Definitions
    • Structured Research Sources
      • Telecom Trends, 2004
  • Insurance Market Demographics
    • Number of Firms
    • Number of Employees
  • Telecom Trends
    • Telecom Priorities and Investments
    • The Journey to IP-Based Communications
    • Key Telecom Providers
  • Telecom Expenditures
    • Telecom Spending by Size of Business, 2003-2008
    • Allocation of Telecom Expenditures
      • Telecom Spending by Type
  • Telecom Spending by Category
    • Wireline Data Services
    • Wireless Data Services
    • Wireline Voice Services
    • Wireless Voice Services
    • Wireline Equipment
    • Wireless Equipment
  • Telecom Indirect Purchase Channels
    • Wireline Data Services
    • Wireless Data Services
  • Conclusion

List of Tables

  • Table 1. Area of Responsibility - Insurance Decision-makers, 2003
  • Table 2. Number of Firms - Insurance, 2003-2008
  • Table 3. Number of Employees - Insurance, 2003-2008
  • Table 4. Telecom Spending (US $ in Thousands) - Insurance, 2003-2008
  • Table 5. Telecom Spending by Type (US $ in Thousands) - Insurance, 2003-2008
  • Table 6. Wireline Data Services Spending (US $ in Thousands) - Insurance, 2003-2008
  • Table 7. Wireless Data Services Spending (US $ in Thousands) - Insurance, 2003-2008
  • Table 8. Wireline Voice Services Spending (US $ in Thousands) - Insurance, 2003-2008
  • Table 9. Wireless Voice Services Spending (US $ in Thousands) - Insurance, 2003-2008
  • Table 10. Wireline Equipment Spending (US $ in Thousands) - Insurance, 2003-2008
  • Table 11. Wireless Equipment Spending (US $ in Thousands) - Insurance, 2003-2008

List of Figures

  • Figure 1. Telecom Spending (US $ in Billions) - Insurance, 2003-2008
  • Figure 2. Key Telecom Priorities and/or Areas of Investment Over the Next Twelve Months - Insurance, 2004
  • Figure 3. Opinions on Pertinent VoIP/IP Issues (% Agree) - Insurance, 2004
  • Figure 4. Current Providers of Voice, Data, or Managed Services - Insurance, 2004
  • Figure 5. Average Telecom Spending Per Firm by Size of Business (US $ In Millions) - Insurance, 2004
  • Figure 6. Telecom Spending Allocation - Insurance, 2004
  • Figure 7. Influential Indirect (non-service provider) Purchase Channels for Wireline Data Services - Insurance, 2004
  • Figure 8. Influential Indirect (non-service provider) Purchase Channels for Wireless Data Services -Insurance, 2004

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