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| The Emerging
Market for Push-to-Talk/PoC Services |
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“Push-to-Talk” capability
was very hot in 2003 and 2004, as new technology
became available that allowed cellular carriers
to compete against Nextel and its PTT Direct Connect
(walkie-talkie-like) service. PTT allows end-users
to communicate one-on-one, or with a group, through
the push of a button on their wireless handsets.
It can be implemented in different mobile technology
standards, such as GSM/GPRS and CDMA2000, and can
also be combined with presence and instant messaging
services. When implemented over a cellular network,
the technology is referred to as Push-to-Talk over
Cellular (PoC).
This report discusses both PTT and PoC. It
provides results from a end-user survey regarding
current and planned usage (including user profiles),
willingness to pay for the service and handset to
get PTT, frequency of current/planned usage and
customer satisfaction. It also includes US and Worldwide
subscriber and service revenue forecasts, profiles
of the major PTT/PoC technology suppliers, and profiles
of some of the key US PTT/PoC service providers.
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Executive Summary
- Methodology
- Introduction
- Push
to Talk Backgrounder
- PTT
Adoption
- PTT/PoC
End-User Research
- PTT
Usage Characteristics and Satisfaction
- Future
Users' PTT/PoC Expectations and Willingness to Switch
Carriers
- PTT/PoC
Vendors
- fastmobile
fastchat
- Kodiak
Networks
- Motorola
- Nokia
- Nortel
- QUALCOMM
- Sonim
Technologies
- Carrier
Profiles
- ALLTEL
- Cingular
- Nextel
- Southern
LINC
- Sprint
ReadyLink
- Verizon
Wireless
- PTT/PoC
Forecasts
- Summary
- Table 1. US PTT
Adoption, by Industry
- Table 2. PTT User
Demographics
- Table 3. Wireless
Service Providers and Usage Information
- Table 4. ALLTEL
Touch 2 Talk Service Plans
- Table 5. US PTT/PoC
Subscriber Forecast
- Table 6. US PTT/PoC
Service Revenue Forecast
- Table 7. Worldwide
PTT/PoC Subscriber Forecast
- Table 8. Worldwide
PTT/PoC Revenue Forecast
- Figure 1. PTT Adoption
- Figure 2. Interested
in Using PTT
- Figure 3. Willingness
to Pay for PTT Capability on Handset
- Figure 4. Frequency
of Access
- Figure 5. PTT ARPU
- Figure 6. Willingness
to Pay for PTT-enabled Handset
- Figure 7. PTT Users
Communicate Primarily With Business Users
- Figure 8. Benefits
of PTT
- Figure 9. PTT Customer
Satisfaction
- Figure 10. PTT
Satisfaction on Key Attributes
- Figure 11. PTT
Interest, by Carrier Used
- Figure 12. Awareness
of Carrier PTT/PoC Services
- Figure 13. Willingness
to Switch Carriers to Get PTT
- Figure 14. Desired
Session Initiation Time Lengths
- Figure 15. The
Importance of Interoperability
- Figure 16. Total
US PTT/PoC Subscriber and Service Revenue Forecast
- Figure 17. Worldwide
PTT/PoC Subscriber and Service Revenue Forecast
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