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| David
vs. Goliath: Professional Services Vertical
- Small and Medium Businesses vs. Enterprise
IT Trends and Expenditures |
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This report takes
a deep dive look at the Small and Medium Business
(SMB) professional services segment versus
the enterprise professional services segment,
especially as it relates to IT spending. It
is important to understand the similarities
and key differences in the size segment within
a given vertical. The report is useful for
marketing and sales teams, to better understand
the IT needs of key verticals and specific
size segments.
In-Stat estimates that the professional
services vertical will spend roughly $70 billion
on information technology this year, and will
spend just over $86 billion on IT by 2008.
There are clear distinctions between the SMB
and enterprise professional services firms.
The enterprise professional services segment
is expected to spend $31 billion on IT this
year, while the SMB segment is expected to
spend more than $39 billion on IT such as
network hardware, computer hardware, telecommunications,
personnel, applications, and hosting.
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- Executive Summary
- Methodology
- Forecasting
Techniques
- Definitions
- Structured
Research Sources
- Sample Demographics
- Vertical
Representation: IT Purchasing, 2003
- Title of
Respondent: IT Purchasing, 2003
- Professional
Services Market Demographics
- Number of Firms
- Number of Employees
- Perceptions
of Performance
- US Economic
Performance
- US Economic
Performance by Size of Business
- Operating Performance
- Operating
Performance by Size of Business
- Factors Affecting
IT Spending
- Most Critical
Business Problems
- Most Critical
Business Problems by Size of Business
- Solving
Business Problems with Technology by Size of Business
- Important Areas
of Investment
- Important
Areas of Investment by Size of Business
- Aggregate IT
Expenditures
- Average Expenditures
per Firm
- Market Forecasts
by Size of Business
- Market Forecasts
by Major Group
- Segmentation
of Expenditures, 2004
- Market Forecasts
by Category
- Categories of
IT Expenditures
- Computer Hardware
- Applications
- Network Hardware
- Telecom Services
& Equipment
- IT Personnel
- Outsourcing
and Hosted Services
- Purchase Channels
- Computer Hardware
Channels
- Factors
Influencing Purchase Decisions: Computer Hardware
- Applications
Channels
- Factors
Influencing Purchase Decisions: Applications
- Data Networking
Solutions Channels
- Factors
Influencing Purchase Decisions: Data Networking Solutions
- Telecom Services
& Equipment Channels
- Factors
Influencing Purchase Decisions: Telecom Services & Equipment
- Conclusion
- Table 1. Area of
Responsibility - SMB vs. Enterprise Professional Services Decision-makers,
2003
- Table 2. Number
of Firms - SMB vs. Enterprise Professional Services, 2003-2008
- Table 3. Number
of Employees - SMB vs. Enterprise Professional Services, 2003-2008
- Table 4. US Economic
Performance by Size of Business - SMB vs. Enterprise Professional Services,
2003
- Table 5. Operating
Performance by Size of Business - SMB vs. Enterprise Professional Services,
2003
- Table 6. Most Critical
Business Problems by Size of Business - SMB vs. Enterprise Professional
Services, 2003
- Table 7. Solving
Business Problems with Technology by Size of Business - SMB vs. Enterprise
Professional Services, 2003
- Table 8. Important
Areas of Investment by Size of Business - SMB vs. Enterprise Professional
Services, 2003
- Table 9. IT Spending
(US $ in Thousands) - SMB vs. Enterprise Professional Services, 2003-2008
- Table 10. IT Spending
by Major Group (US $ in Thousands) - Professional Services, 2003-2008
- Table 11. IT Spending
by Type (US $ in Thousands) - Total SMB vs. Enterprise Professional
Services, 2003-2008
- Table 12. Computer
Hardware Spending (US $ in Thousands) - SMB vs. Enterprise Professional
Services, 2003-2008
- Table 13. Applications
Spending (US $ in Thousands) - SMB vs. Enterprise Professional Services,
2003-2008
- Table 14. Network
Hardware Spending (US $ in Thousands) - SMB vs. Enterprise Professional
Services, 2003-2008
- Table 15. Telecom
Services & Equipment Spending (US $ in Thousands) - SMB vs. Enterprise
Professional Services, 2003-2008
- Table 16. IT Personnel
Spending (US $ in Thousands) - SMB vs. Enterprise Professional Services,
2003-2008
- Table 17. Outsourcing
and Hosted Services Spending (US $ in Thousands) - SMB vs. Enterprise
Professional Services, 2003-2008
- Figure 1. IT Spending
(US$ in Billions) - SMB vs. Enterprise Professional Services, 2003-2008
- Figure 2. Sample
Demographics: Vertical Industry (% of Firms) - US Business, 2003
- Figure 3. Sample
Demographics: Title of Respondent (% of Respondents) - Professional
Services, 2003
- Figure 4. Perceptions
of the US Economy in 2003/Expectations for 2004 - SMB vs. Enterprise
Professional Services, 2003
- Figure 5. Perceptions
of Operating/Professional services Performance in 2003/Expectations
for 2004 - SMB vs. Enterprise Professional Services, 2003
- Figure 6. Most
Critical Business Problems - SMB vs. Enterprise Professional Services,
2003
- Figure 7. Most
Important Areas of IT/Telecom Investment - SMB vs. Enterprise Professional
Services, 2003
- Figure 8. Average
IT Spending per Firm by Size of Business (US $) - SMB vs. Enterprise
Professional Services, 2004
- Figure 9. IT Spending
Allocation - SMB vs. Enterprise Professional Services, 2004
- Figure 10. Purchase
Channels for Computer Hardware - SMB vs. Enterprise Professional Services,
2004
- Figure 11. Most
Influential Sources of Computer Hardware Purchase Information - SMB
vs. Enterprise Professional Services, 2004
- Figure 12. Purchase
Channels for Applications - SMB vs. Enterprise Professional Services,
2004
- Figure 13. Most
Influential Sources of Applications Purchase Information - SMB vs. Enterprise
Professional Services, 2004
- Figure 14. Purchase
Channels for Data Networking Solutions - SMB vs. Enterprise Professional
Services, 2004
- Figure 15. Most
Influential Sources of Data Networking Solutions Purchase Information
- SMB vs. Enterprise Professional Services, 2004
- Figure 16. Purchase
Channels for Telecom Services & Equipment - SMB vs. Enterprise Professional
Services, 2004
- Figure 17. Most
Influential Sources of Telecom Services & Equipment Purchase Information
- SMB vs. Enterprise Professional Services, 2004
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