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User Confusion Hampers Wireless Manufacturing

Manufacturers will increase their use of wireless technology significantly in the next 24 months, but many potential users are confused about the real benefits of wireless and how to justify the cost of implementing the technology, according to a recent study by Cahners In-Stat Group. That confusion is a drag on growth, the study found.

Wireless monitoring of inventory and assets, movement of goods, process quality, job control and other functions could significantly boost productivity in many factories. Despite that compelling notion, many users are hesitant to fully embrace wireless technology. More than 40 percent of respondents to the In-Stat survey on wireless technology said "the number of wireless data alliances forming make it confusing for my company to understand the industry."

More confusion - about the real benefits of wireless data and the investments required to reap real benefits - may be hampering deployments as much as the spate of competing radio frequency (RF) technologies, says Rebecca S. Diercks, Cahners In-Stat Group's director of wireless research. "It's real important that vendors provide potential customers with white papers and studies to explain how much it costs to implement wireless," Diercks says.

Customers that have already implemented wireless manufacturing systems are eager to roll out the technology further. Today, 15 percent of employees at companies that have wireless data solutions in place actually use wireless data. That number will double to 30 percent of employees within 24 months, In-Stat projects.

Equipment Planned to be used for Wireless Data Solutions in the Next 24 Months

Source: Cahners In-Stat Group

Most users believe that wireless systems can increase the accuracy of real-time inventory reporting and reduce data entry errors and costs. Yet, nearly half see a barrier to deployment in their inability to justify the cost of wireless systems. More than half the respondents to the In-Stat survey don't know how much wireless data services cost per month per employee. One-third of respondents planning to implement a wireless data system were not sure about how best to purchase one.

Wireless manufacturers, consultants and the publishing world should seize the opportunity to launch focused educational campaigns to make the purchase and justification of wireless devices and applications easier, Diercks says. Furthermore, wireless data prices must drop considerably before corporate users justify widespread implementation.

Several other important findings emerged from the study including:

  • Future wireless data users would like wireless data technology to integrate with manufacturing requirements planning (MRP) systems, warehouse management systems (WMS), supervisory control and data acquisition (SCADA) systems, and enterprise resource planning (ERP) systems.
  • Radio Frequency (RF) LANs are in most demand by the manufacturing industry, followed closely by cellular digital packet data (CDPD) wireless IP networks, and by infrared local area networks.
  • Handheld computers and scanners will soon surpass the PC and notebook computer for use in wireless applications.


Report Information

This study reports IT managers' expectations for adoption of wireless data in the manufacturing industry through 2001, as well as the key issues driving this deployment. Detailed information is provided about the key applications in this industry, preferred access devices and pricing, and planned networks, including wireless LANs and wireless IP (CDPD). The impact of new technologies such as the 802.11HDR standard and BlueTooth are also discussed.

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