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Internet Sparks Small Business Networking Sales

The nation's 2.2 million small businesses, already investing heavily, are likely to increase spending on networking hardware by more than 50 percent, according to a recent report by Cahners In-Stat Group. Comprised of businesses with five to 100 employees, this segment will up that total to nearly $13 billion.

Vendors that associate their networking products with Internet connectivity are playing it smart, says Kneko Burney, manager of market segmentation for Cahners In-Stat Group. "To bundle your product with the Internet such as providing equipment to share DSL lines is a winning strategy," Burney says. Small businesses know what the Internet can do for them: e-mail access, Web research and e-business functions. So, vendors can base networking sales strategies on the Internet without having to educate customers about the value of the Internet.

Several forces are driving network hardware demand in the small business market:

  • Increased computing per firm. Small businesses are becoming more comfortable with computers and are relying on them more and more to perform everyday tasks.
  • Increased technology savvy. Small business decision-makers understand networking better today than before.
  • And, of course, the Internet. Networks allow better sharing of Internet access and data lines.

The small business networking market is really two markets: businesses with more than 20 employees and those with less than 20. Over the next few years, larger small businesses are expected to invest in sophisticated equipment such as remote access servers, LAN switches and routers. By contrast, few firms with fewer than 20 employees will require much switching and routing capability.


Source: Cahners In-Stat Group

In the small business market, firms with 50-100 employees are most likely to buy routers. Of those, companies in manufacturing, wholesaling and high tech/Internet businesses are most likely to buy higher-end networking infrastructure. One reason these small businesses will spend more is the recent introduction of low-end routing products that are appropriate for their needs.

Small business LAN penetration will show healthy growth over the next few years. By 2000, more than three-quarters of small businesses will use a LAN, up from two-thirds penetration in 1998. As these firms implement more advanced computing infrastructure and applications, their needs for reliable, efficient and cost-effective networks will increase, leading them to quickly migrate from peer-to-peer networks to distributed computing.

As more workers want to dial into the corporate intranet while on the road or in a home office, remote access will impact small business network topology. Remote access is an area that smaller firms will have to deploy in order to keep up with larger companies, Cahners In-Stat Group believes.

For internetworking vendors seeking to sell to the small business market, Cahners In-Stat Group offers advice on how to capitalize on this fast growing market. Strategies range from adopting a partnership approach to use of offline retailers. Vendors who carefully study the market and adopt a posture of helping their customers succeed are in a strong position to do well themselves.


Report Information

This report takes a detailed look at the use of networking products by the nation's small business market. It discusses trends in Internetworking within this group, forecasts spending for modems/RAS, hubs, LAN switches, routers and "other" network hardware, and forecasts LAN penetration. Key internetworking drivers in this market are also identified.

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Cahners In-Stat Group
High Technology Market Research Covering:
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box.gif (815 bytes) Networking
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box.gif (815 bytes) Telecom
box.gif (815 bytes) Computing & Internet
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