IN0401307EM

Table of Contents

Executive Summary
Methodology
- Forecasting Techniques
- Regional Definitions
- Structured Research Sources
  - Telecom Trends, 2004
Enterprise Fundamentals
- Number of Firms
- Number of Employees
- Work Environments
- Top Enterprise Telecom Priorities
  - Top Enterprise Telecom Priorities by Size of Business
Enterprise Brand Footprints
- The National View
  - Current Providers of Voice, Data, or Managed Services
- BellSouth Regional View
  - BellSouth Regional View by Size of Business
  - BellSouth Regional View: In Region vs. Out of Region
- Qwest Regional View
  - Qwest Regional View by Size of Business
  - Qwest Regional View: In Region vs. Out of Region
- SBC Regional View
  - SBC Regional View by Size of Business
  - SBC Regional View: In Region vs. Out of Region
- Verizon Regional View
  - Verizon Regional View by Size of Business
  - Verizon Regional View: In Region vs. Out of Region
- Comcast Regional View
  - Comcast Regional View by Size of Business
  - Comcast Regional View: In Region vs. Out of Region
Survival of the Preferred?
- Current Reach of Preference
  - Preferred Providers by Region
- Buying Preferences for National Providers
  - AT&T Customer Buying Behavior by Service
  - Sprint Customer Buying Behavior by Service
  - MCI Customer Buying Behavior by Service
  - IBM Global Services Customer Buying Behavior by Service
  - Verizon Wireless Customer Buying Behavior by Service
- Buying Preferences for Regional Incumbents
  - BellSouth Customer Buying Behavior by Service
  - Qwest Customer Buying Behavior by Service
  - SBC Customer Buying Behavior by Service
  - Verizon Customer Buying Behavior by Service
  - Comcast Customer Buying Behavior by Service
Enterprise Brand Perceptions
- National Providers
  - AT&T
  - Sprint
  - MCI
  - IBM Global Services
  - Verizon Wireless

BellSouth Regional View
Qwest Regional View
SBC Regional View
Verizon Regional View
Comcast Regional View

Conclusion

List of Tables

Table 1. Number of Firms - Enterprise, 2003-2008
Table 2. Number of Employees - Enterprise, 2003-2008
Table 3. Telecom Priorities by Size of Business - Enterprise, 2004
Table 4. Opinions on Providers - Enterprise, 2004
Table 5. Current Providers of Voice, Data, or Managed Services by Size of Business - Enterprise, 2004
Table 6. Considered Providers of Voice, Data, or Managed Services by Size of Business - Enterprise, 2004
Table 7. Current Providers of Voice, Data, or Managed Services by Size of Business (BellSouth Regional View)- Enterprise, 2004
Table 8. Considered Providers of Voice, Data, or Managed Services by Size of Business (BellSouth Regional View)- Enterprise, 2004
Table 9. Current Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (BellSouth Regional View)- Enterprise, 2004
Table 10. Considered Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (BellSouth Regional View)- Enterprise, 2004
Table 11. Current Providers of Voice, Data, or Managed Services by Size of Business (Qwest Regional View)- Enterprise, 2004
Table 12. Considered Providers of Voice, Data, or Managed Services by Size of Business (Qwest Regional View)- Enterprise, 2004
Table 13. Current Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (Qwest Regional View) - Enterprise, 2004
Table 14. Considered Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (Qwest Regional View)- Enterprise, 2004
Table 15. Current Providers of Voice, Data, or Managed Services by Size of Business (SBC Regional View)- Enterprise, 2004
Table 16. Considered Providers of Voice, Data, or Managed Services by Size of Business (SBC Regional View)- Enterprise, 2004
Table 17. Current Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (SBC Regional View)- Enterprise, 2004
Table 18 . Considered Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (SBC Regional View)- Enterprise, 2004
Table 19. Current Providers of Voice, Data, or Managed Services by Size of Business (Verizon Regional View)- Enterprise, 2004
Table 20. Considered Providers of Voice, Data, or Managed Services by Size of Business (Verizon Regional View)- Enterprise, 2004
Table 21. Current Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (Verizon Regional View)- Enterprise, 2004
Table 22 . Considered Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (Verizon Regional View)- Enterprise, 2004
Table 23. Current Providers of Voice, Data, or Managed Services by Size of Business (Comcast Regional View)- Enterprise, 2004
Table 24. Considered Providers of Voice, Data, or Managed Services by Size of Business (Comcast Regional View)- Enterprise, 2004
Table 25. Current Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (Comcast Regional View)- Enterprise, 2004
Table 26 . Considered Providers of Voice, Data, or Managed Services by Size of Business: In Region vs. Out of Region (Comcast Regional View)- Enterprise, 2004
Table 27. Preferred Providers by Region - Enterprise, 2004
Table 28. AT&T Customer Buying Behavior by Service - Enterprise, 2004
Table 29. Sprint Customer Buying Behavior by Service - Enterprise, 2004
Table 30. MCI Customer Buying Behavior by Service - Enterprise, 2004
Table 31. IBM Global Services Customer Buying Behavior by Service - Enterprise, 2004
Table 32. Verizon Wireless Customer Buying Behavior by Service - Enterprise, 2004
Table 33. BellSouth Customer Buying Behavior by Service - Enterprise, 2004
Table 34. Qwest Customer Buying Behavior by Service - Enterprise, 2004
Table 35. SBC Customer Buying Behavior by Service - Enterprise, 2004
Table 36. Verizon Customer Buying Behavior by Service - Enterprise, 2004
Table 37. Comcast Customer Buying Behavior by Service - Enterprise, 2004
Table 38. Provider Brand Perception by Provider - Enterprise, 2004
Table 39. Provider Brand Perception: AT&T- Enterprise, 2004
Table 40. Provider Brand Perception: Sprint- Enterprise, 2004
Table 41. Provider Brand Perception: MCI - Enterprise, 2004
Table 42. Provider Brand Perception: IBM Global Services - Enterprise, 2004
Table 43. Provider Brand Perception: Verizon Wireless - Enterprise, 2004
Table 44. Provider Brand Perception: BellSouth - Enterprise, 2004
Table 45. Provider Brand Perception: Qwest - Enterprise, 2004
Table 46. Provider Brand Perception: SBC - Enterprise, 2004
Table 47. Provider Brand Perception: Verizon - Enterprise, 2004
Table 48. Provider Brand Perception: Comcast - Enterprise, 2004

List of Figures

Figure 1. Current Providers of Voice, Data, or Managed Services - Enterprise, 2004
Figure 2. Employment by Primary Location - Enterprise, 2004
Figure 3. Telecom Priorities - Enterprise, 2004
Figure 4. Current Providers of Voice, Data, or Managed Services - Enterprise, 2004
Figure 5. Current Providers of Voice, Data, or Managed Services (BellSouth Regional View)- Enterprise, 2004
Figure 6. Current Providers of Voice, Data, or Managed Services (Qwest Regional View)- Enterprise, 2004
Figure 7. Current Providers of Voice, Data, or Managed Services (SBC Regional View)- Enterprise, 2004
Figure 8. Current Providers of Voice, Data, or Managed Services (Verizon Regional View)- Enterprise, 2004
Figure 9. Current Providers of Voice, Data, or Managed Services (Comcast Regional View)- Enterprise, 2004
Figure 10. Preferred Providers - Enterprise, 2004
Figure 11. AT&T Customer Buying Behavior by Service - Enterprise, 2004
Figure 12. Sprint Customer Buying Behavior by Service - Enterprise, 2004
Figure 13. MCI Customer Buying Behavior by Service - Enterprise, 2004
Figure 14. IBM Global Services Customer Buying Behavior by Service - Enterprise, 2004
Figure 15. Verizon Wireless Customer Buying Behavior by Service - Enterprise, 2004
Figure 16. BellSouth Customer Buying Behavior by Service - Enterprise, 2004
Figure 17. Qwest Customer Buying Behavior by Service - Enterprise, 2004
Figure 18. SBC Customer Buying Behavior by Service - Enterprise, 2004
Figure 19. Verizon Customer Buying Behavior by Service - Enterprise, 2004
Figure 20. Comcast Customer Buying Behavior by Service - Enterprise, 2004

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