Table of Contents

  • Executive Summary
  • Introduction
  • Evolving to an MSBG
  • Birth of a New Product Segment?
  • System-on-a-Chip Technology
  • MSBG Applications
    • Network Connectivity
      • Wireless Internet Access
      • Security Applications
    • IP Voice Communications
      • Other Emerging MSBG Applications
    • Office-in-a-Box
  • MSBG Buying Decisions
    • A Historical Perspective
    • The Migration to VoIP
    • Wi-Fi-Enabled MSBGs
    • Does Brand Matter?
    • Distribution Channels
    • Bundling
  • Conclusion
  • Methodology
  • Related In-Stat Reports

List of Tables

  • Table 1. MSBG Alliance Member Companies
  • Table 2. Current Use of MSBGs by Size of Business
  • Table 3. Branch Office MSBG Functions Currently in Use by Size of Business
  • Table 4. Management of Branch Office Devices
  • Table 5. Branch Office Voice Systems by Technology and Size of Business
  • Table 6. Interest in Office-In-A-Box Devices
  • Table 7. Reasons for Installing a Multi-Service Device by Business Segments
  • Table 8. MSBG Sales Channels by Business Segment
  • Table 9. Future MSBG Buying Criteria
  • Table 10. Voice System Replacement Plans over Next 12 Months
  • Table 11. Preference Toward MSBGs with Hosted Voice Services
  • Table 12. Interest in Wi-Fi-Enabled MSBGs
  • Table 13. Interest in Using Wi-Fi-Based FMC Services
  • Table 14. Importance of MSBG Brand Names
  • Table 15. Preference for Combining Best-of-Breed Brands
  • Table 16. Preferred MSBG Sales Channels
  • Table 17. Preference for MSBG/Network Service Bundles

List of Figures

  • Figure 1. Emergence of Multi-Service Devices
  • Figure 2. Is the MSBG One Segment or Many?
  • Figure 3. OCTEON SoC Block Diagram
  • Figure 4. Enterprise Branch Office Network Connectivity
  • Figure 5. MSBG Hosted PBX Application
  • Figure 6. MSBG Hosted IP Voice Service Application
  • Figure 7. Increasing Penetration of IP Voice in Small, Medium and Branch Offices