• Executive Summary
• Market Assessment
  • Growth Enablers and Opportunities
  • Growth Inhibitors and Threats
• Market Structure
• Venue Analysis
  • Tier Classification
  • Paid vs. Free
  • Branded
  • In-Flight: The Emerging Venue
• Hotspot Network Deployment
  • What is WLAN?
  • The Four Flavors of WLAN
  • Hotspot Network Architecture
• Provider Segmentation and Analysis
  • A Complicated Market Structure
    • Network Operators
    • Intricacy of Relationships
  • Wireless Carriers
    • AT&T
  • ISPs
    • Swisscom
  • Niche Operators
  • Hotels
  • Roaming
    • Boingo
  • iPass
  • WeRoam
  • Back-End Solutions
  • Competitive Factors: Company Level
    • Success Factors
• Deployment Strategies
  • Geographically Isolated
  • Branded
  • Venue Concentration
  • Resellers
• Usage Profile
  • Rate and Frequency of Usage
  • Occasion for Usage
    • Personal Usage
  • Gender Gap
  • Age Matters
  • What’s It Worth?
• Emerging Applications
  • Voice over Wi-Fi
  • Gaming
  • Mobile Apps
  • Location Based Services
  • Video
  • Back Office Applications
• Devices
• Business Models
  • Payment Models
    • Pay-as-You-Go vs. Prepaid and Subscription
    • Consistency of Revenue Stream
    • Free and Bundled Access
  • Customer Segmentation
  • Unmet Enterprise Opportunity
    • Wholesale versus Retail
• Cellular Technologies: Competitive or Complementary
  • 3G vs. Wi-Fi
  • Wi-Fi vs 4G
  • Hotspots as a Mobile Service
• Market Forecast
  • Venue Growth
    • Growth by Type of Venue
    • Growth by Region
  • Usage Growth
    • Usage By Venue Type
    • Usage by Region
    • Usage by Device Type
  • Regional Analysis
    • Asia/Pacific
    • Europe
    • North America
• Methodology
• Related In-Stat Reports

List of Tables

• Table 1. Perceived Barriers to Hotspot Usage
• Table 2. 802.11 WLAN Flavors
• Table 3. Frequency of Hotspot Usage: Business vs. Personal
• Table 4. Frequency of Usage: Gender Segmentation
• Table 5. Frequency and Purpose of Usage: Age Segmentation
• Table 6. Hotspot Usage: Income Segmentation
• Table 7. Application Usage: User Type and Device Type Segmentation
• Table 8. Current or Expected Hotspot Access Device
• Table 9. Duration of Hotspot Session by Type of Access Device
• Table 10. 3G/Wi-Fi Comparison
• Table 11. Mobile Handsets with Embedded Wi-Fi 2007–2013 (Units in Thousands)
• Table 12. Asia/Pacific Hotspot Venues and Usage, 2008–2013
• Table 13. Europe Hotspot Venues and Usage, 2008–2013
• Table 14. North American Hotspot Venues and Usage, 2008–2013

List of Figures

• Figure 1. Hotspot Usage
• Figure 2. Survey Respondent Anticipated Hotspot Usage
• Figure 3. Expressed Wi-Fi Security Concerns
• Figure 4. Hotspot Market Structure
• Figure 5. Hotspot Classification
• Figure 6. Usage Rates at Hotspot Venues
• Figure 7. Type of Hotspots Used: Free vs. Fee
• Figure 8. Conditions Where Users are Willing to Pay for Hotspot Access
• Figure 9. Would Free Broadband Influence Choice of Venue
• Figure 10. Typical Hotspot Architecture
• Figure 11. Universe of Hotspot Roaming Relationships
• Figure 12. Hotspot Deployment Strategy Value Matrix
• Figure 13. Hotspot Usage
• Figure 14. TAP Respondents: Under What Conditions Are Hotspots Used
• Figure 15. Hotspot Usage: Business vs. Personal
• Figure 16. Incidence of Enterprise Hotspot Subscription
• Figure 17. Hotspot Services as an Influencer of Mobile Carrier Choice
• Figure 18. Worldwide Aggregate (Thousands) and Annual Hotspot Growth (Percent), 2008–2013
• Figure 19. Worldwide Hotspot Locations by Venue Type (Thousands), 2008–2013
• Figure 20. Worldwide Hotspot Deployments by Region (Thousands), 2008–2013
• Figure 21. Worldwide Hotspot Usage (Connects in Billions), 2008–2013
• Figure 22. Worldwide Hotspot Usage by Venue Type (Millions of Connects), 2008–2013
• Figure 23. Hotspot Usage by Region (Annual Connects in Millions), 2008–2013
• Figure 24. Handheld vs. Laptop Connects, 2008–2013